Average Ratings 0 Ratings
Average Ratings 3 Ratings
Description
The C1 Connected Experience (C1CX) is a comprehensive solution designed to revolutionize the way employees, customers, and technology interact by incorporating generative AI to speed up automation and utilizing state-of-the-art collaboration tools to improve work quality. The sophisticated orchestration capabilities of C1CX enable organizations to integrate these features into their current infrastructures, allowing for modernization while mitigating the risks tied to completely replacing existing technology investments. This strategy guarantees fluent and cohesive interactions across multiple channels and transitions, preserving a consistent experience for users. By harnessing the power of C1 Elly™, C1's enterprise AI platform, C1CX not only accelerates the implementation of automation but also fosters remarkable business growth while enhancing engagement for both employees and customers. Ultimately, C1CX empowers organizations to stay competitive in an ever-evolving digital landscape.
Description
Freespace has been at the forefront of workplace design and technology solutions since its establishment in 2015. Distinguished by its innovative approach, Freespace stands out in the market as the sole provider of a fully integrated and end-to-end workplace and sensor technology solution.
Freespace tackles common workplace problems like excess real estate, fluctuating capacity, and suboptimal workspace design. It provides insights into workplace data, interactive solutions for hybrid work, and tools for enhanced space efficiency and sustainability.
Freespace is known for its expertise in workplace analytics, sensors, employee apps, signage, and space management. Our platform meets all customer needs without relying on outside integrations. With Freespace, organizations can make space for more efficient, productive, and dynamic workplaces.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Microsoft 365
Yes
Amazon Web Services (AWS)
Yes
Avaya Cloud Office
Yes
C1 Elly
Yes
Dell APEX
Yes
Evoko
No
Genesys Cloud CX
Yes
Google
Yes
Google Calendar
No
Google Cloud Identity
No
Integrations
Microsoft 365
Yes
Amazon Web Services (AWS)
No
Avaya Cloud Office
No
C1 Elly
No
Dell APEX
No
Evoko
Yes
Genesys Cloud CX
No
Google
No
Google Calendar
Yes
Google Cloud Identity
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No hidden costs. Our costs are completely transparent and dependent on the technologies you need.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
C1
Founded
1993
Country
United States
Website
www.onec1.com/solutions/customer-experience
Vendor Details
Company Name
Freespace
Founded
2015
Country
United Kingdom
Website
www.afreespace.com
Product Features
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Product Features
Commercial Real Estate
Brand Management
No
CRM
No
Cash Flow Analysis
No
Critical Date Alerts
No
Deal Management
No
For Appraisers
No
For Brokers
No
For Investors
No
For Property Managers
No
Portfolio Management
Yes
Strategic Planning
Yes
Digital Workplace
Activity / News Feed
Yes
Calendar Management
Yes
Chat / Messaging
No
Content Management
Yes
Document Management
No
Employee Directory
Yes
File Sharing
No
Knowledge Management
No
Surveys & Feedback
Yes
Task Management
No
Employee Engagement
Benchmarking
No
Cultural Alignment
Yes
Employee Awards
No
Employee Guides
No
Employee Recognition
No
Feedback Management
Yes
Goal Management
No
Health & Wellness Programs
No
Performance Management
No
Pulse Surveys
No
Energy Management
Benchmarking
Yes
Bill Audit
No
Bill Database
No
Bill Importing
No
Budgeting & Forecasting
No
Compliance Management
No
Contract Management
No
Cost / Use Reporting
No
Emissions Monitoring
Yes
Energy Price Analysis
No
Facility Scheduling
No
Greenhouse Gas Tracking
Yes
Load Control
No
Load Forecasting
No
Meter Tracking
No
Risk Management
No
Weather Normalization
No
Facility Management
Asset Management
Yes
Commercial Properties
Yes
Equipment Management
No
Facility Scheduling
No
Incident Management
No
Inspection Management
No
Inventory Control
No
Maintenance Tracking
No
Preventive Maintenance
No
Residential Properties
No
Room Scheduling
Yes
Schools
No
Space Planning
Yes
Vendor Management
No
Visitor Management
Yes
Work Order Management
No
Meeting Room Booking System
Digital Signage
Yes
Internal Meetings
No
Multi-Location
Yes
Online Booking
Yes
Payment Processing
No
Third Party Booking
Yes
Utilization Reporting
Yes
Vendor Management
No
Visitor Management
Yes
People Counting
API
No
Anonymous Counting
No
Benchmarking
No
Car Counting
No
Conversion Tracking
No
Data Export
No
Events Statistics
No
Heatmaps
No
Mood/Age/Gender Recognition
No
Motion Detection
No
Reporting / Analytics
No
Retail Counting
No
Staff Exclusion
No
WiFi Tracking
No
Zone / Area Monitoring
No
Space Management
Change Management
Yes
Design Management
Yes
Floor Plans & Maps
Yes
For Offices
Yes
For Retail
No
Occupancy Management
Yes
Planogramming
Yes
Shelf Planning
No
Space Reservation
Yes
Usage Tracking / Analytics
Yes
Visitor Management
Alerts/Notifications
No
Badge Management
No
Document Management
No
ID Scan
No
Pre-Registration
No
Registration Management
No
Self Check-in
Yes
Visitor Tracking
No
Watch List
No