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Average Ratings 3 Ratings

Total
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features
design
support

Description

The C1 Connected Experience (C1CX) is a comprehensive solution designed to revolutionize the way employees, customers, and technology interact by incorporating generative AI to speed up automation and utilizing state-of-the-art collaboration tools to improve work quality. The sophisticated orchestration capabilities of C1CX enable organizations to integrate these features into their current infrastructures, allowing for modernization while mitigating the risks tied to completely replacing existing technology investments. This strategy guarantees fluent and cohesive interactions across multiple channels and transitions, preserving a consistent experience for users. By harnessing the power of C1 Elly™, C1's enterprise AI platform, C1CX not only accelerates the implementation of automation but also fosters remarkable business growth while enhancing engagement for both employees and customers. Ultimately, C1CX empowers organizations to stay competitive in an ever-evolving digital landscape.

Description

Freespace has been at the forefront of workplace design and technology solutions since its establishment in 2015. Distinguished by its innovative approach, Freespace stands out in the market as the sole provider of a fully integrated and end-to-end workplace and sensor technology solution. Freespace tackles common workplace problems like excess real estate, fluctuating capacity, and suboptimal workspace design. It provides insights into workplace data, interactive solutions for hybrid work, and tools for enhanced space efficiency and sustainability. Freespace is known for its expertise in workplace analytics, sensors, employee apps, signage, and space management. Our platform meets all customer needs without relying on outside integrations. With Freespace, organizations can make space for more efficient, productive, and dynamic workplaces.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Microsoft 365 Yes 
Amazon Web Services (AWS) Yes 
Avaya Cloud Office Yes 
C1 Elly Yes 
Dell APEX Yes 
Evoko No 
Genesys Cloud CX Yes 
Google Yes 
Google Calendar No 
Google Cloud Identity No 
IBM Cloud Yes 
Okta No 
SAP SuccessFactors No 
Salesforce Yes 
Smartway2 No 
VMware Cloud Yes 

Integrations

Microsoft 365 Yes 
Amazon Web Services (AWS) No 
Avaya Cloud Office No 
C1 Elly No 
Dell APEX No 
Evoko Yes 
Genesys Cloud CX No 
Google No 
Google Calendar Yes 
Google Cloud Identity Yes 
IBM Cloud No 
Okta Yes 
SAP SuccessFactors Yes 
Salesforce No 
Smartway2 Yes 
VMware Cloud No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No hidden costs. Our costs are completely transparent and dependent on the technologies you need.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

C1

Founded

1993

Country

United States

Website

www.onec1.com/solutions/customer-experience

Vendor Details

Company Name

Freespace

Founded

2015

Country

United Kingdom

Website

www.afreespace.com

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Product Features

Commercial Real Estate

Brand Management No 
CRM No 
Cash Flow Analysis No 
Critical Date Alerts No 
Deal Management No 
For Appraisers No 
For Brokers No 
For Investors No 
For Property Managers No 
Portfolio Management Yes 
Strategic Planning Yes 

Digital Workplace

Activity / News Feed Yes 
Calendar Management Yes 
Chat / Messaging No 
Content Management Yes 
Document Management No 
Employee Directory Yes 
File Sharing No 
Knowledge Management No 
Surveys & Feedback Yes 
Task Management No 

Employee Engagement

Benchmarking No 
Cultural Alignment Yes 
Employee Awards No 
Employee Guides No 
Employee Recognition No 
Feedback Management Yes 
Goal Management No 
Health & Wellness Programs No 
Performance Management No 
Pulse Surveys No 

Energy Management

Benchmarking Yes 
Bill Audit No 
Bill Database No 
Bill Importing No 
Budgeting & Forecasting No 
Compliance Management No 
Contract Management No 
Cost / Use Reporting No 
Emissions Monitoring Yes 
Energy Price Analysis No 
Facility Scheduling No 
Greenhouse Gas Tracking Yes 
Load Control No 
Load Forecasting No 
Meter Tracking No 
Risk Management No 
Weather Normalization No 

Facility Management

Asset Management Yes 
Commercial Properties Yes 
Equipment Management No 
Facility Scheduling No 
Incident Management No 
Inspection Management No 
Inventory Control No 
Maintenance Tracking No 
Preventive Maintenance No 
Residential Properties No 
Room Scheduling Yes 
Schools No 
Space Planning Yes 
Vendor Management No 
Visitor Management Yes 
Work Order Management No 

Meeting Room Booking System

Digital Signage Yes 
Internal Meetings No 
Multi-Location Yes 
Online Booking Yes 
Payment Processing No 
Third Party Booking Yes 
Utilization Reporting Yes 
Vendor Management No 
Visitor Management Yes 

People Counting

API No 
Anonymous Counting No 
Benchmarking No 
Car Counting No 
Conversion Tracking No 
Data Export No 
Events Statistics No 
Heatmaps No 
Mood/Age/Gender Recognition No 
Motion Detection No 
Reporting / Analytics No 
Retail Counting No 
Staff Exclusion No 
WiFi Tracking No 
Zone / Area Monitoring No 

Space Management

Change Management Yes 
Design Management Yes 
Floor Plans & Maps Yes 
For Offices Yes 
For Retail No 
Occupancy Management Yes 
Planogramming Yes 
Shelf Planning No 
Space Reservation Yes 
Usage Tracking / Analytics Yes 

Visitor Management

Alerts/Notifications No 
Badge Management No 
Document Management No 
ID Scan No 
Pre-Registration No 
Registration Management No 
Self Check-in Yes 
Visitor Tracking No 
Watch List No 

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