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Description
Brick Street CONNECT offers a comprehensive multichannel marketing solution that facilitates interactions with customers and prospects across various devices throughout their daily routines. Its unified platform architecture provides a holistic view of each consumer, allowing you to engage effectively, boost sales, and foster lasting relationships. By managing customer interactions in a collective manner, it transitions your focus from individual tactic performance to overarching engagement metrics, revealing the total time customers spend interacting with your brand. The detailed customer profiling that CONNECT offers enables you to respond swiftly to customer behaviors and preferences without the need for additional staff or resources. Furthermore, the modular nature of the platform adapts seamlessly to the ever-evolving landscape of digital communication, ensuring that IT departments remain unaffected while marketers can promptly respond to customer needs. This adaptability not only enhances efficiency but also positions your marketing efforts to be more aligned with current trends and consumer expectations.
Description
InfiniteCRM assists you in effectively managing interactions with customers, potential clients, and partners, fostering high-quality relationships and creating positive experiences that benefit both your customers and your business. It is offered in both On-premise and Cloud formats, as well as through a mobile application, ensuring seamless integration with various company infrastructures and specific needs. You can conveniently manage customer relationships using the platform on your smartphone or tablet. Tailor and establish processes that align with your business goals and requirements. As a vital component of your IT ecosystem, InfiniteCRM connects with management and ERP systems through web services. You can design and automate business and service workflows to enhance customer interactions. Engage with your customers and exchange information through your chosen communication channels. With support for six languages already implemented, InfiniteCRM can easily adapt to your multilingual needs and expand further as necessary. This flexibility ensures that businesses of all sizes can utilize InfiniteCRM effectively, enhancing overall productivity and customer satisfaction.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Brick Street Software
Country
United States
Website
brickstreetsoftware.com/#platform
Vendor Details
Company Name
PAT
Founded
1992
Country
Italy
Website
www.pat.it
Product Features
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management