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Description
BrewSurvey stands out as a cutting-edge survey platform aimed at streamlining and improving the collection of meaningful feedback and data. Perfect for individuals, businesses, and researchers alike, it boasts a variety of powerful features specifically designed to cater to a wide range of survey requirements:
User-Friendly Design: The platform's intuitive interface guarantees an effortless experience for both those creating surveys and the individuals filling them out.
Device Accessibility: Surveys are optimized for mobile use, allowing respondents to participate easily on any device, which boosts engagement.
Customizable Question Flow: Users can tailor the survey experience with advanced question logic and branching options, ensuring that participants only encounter relevant questions based on their prior answers.
Immediate Insight Generation: With real-time analytics tools, users can quickly analyze responses and make informed decisions without delay.
Participant Management: The platform includes tools for effectively managing and recruiting participants, enabling focused data gathering.
Language Flexibility: Respondents have the option to select their preferred language, which broadens accessibility and inclusivity for diverse audiences. This comprehensive feature set makes BrewSurvey a go-to solution for anyone looking to gather insights efficiently.
Description
Survox IVR offers a cost-effective and automated solution for conducting interactive surveys aimed at gathering data on customer experiences, market research, and opinion polling. It enables swift voice-based engagement, allowing access to demographics that can exclusively participate via phone. By accommodating respondents' preferences through a selection of engagement methods, it enhances the likelihood of obtaining meaningful feedback. To prevent skewed results that reflect only the opinions of the extremely satisfied or dissatisfied, Survox automatically follows up on transactions with proactive outbound surveys. It also seamlessly combines inbound and outbound calls in interviewer queues to ensure immediate responses to callbacks. Additionally, it efficiently screens, transfers, and manages calls to optimize caller retention. Survox can also automatically schedule or perform interviews while collecting valuable post-transaction feedback, ensuring a comprehensive understanding of customer sentiments. This multi-faceted approach allows businesses to gain deeper insights into their customer interactions.
API Access
Has API
API Access
Has API
Screenshots View All
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Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
BrewSurvey
Founded
2010
Country
India
Website
brewsurvey.com
Vendor Details
Company Name
Enghouse Insights
Founded
1984
Country
United States
Website
www.enghouseinsights.com/products/survox-collect-analyze-succeed/
Product Features
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video
Product Features
IVR
Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video