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Description
Bonvoice serves as a comprehensive business communication solution that provides cloud telephony, interactive voice response (IVR), call routing, call recording, auto dialers, CRM integrations, and analytics enhanced by artificial intelligence. This platform facilitates smooth communication across various channels, automates processes, and enables scalable engagement with customers, leading to enhanced operational efficiency, quicker response times, and an improved experience for clients. Additionally, Bonvoice empowers businesses to streamline their communication strategies effectively.
Description
In today's digital landscape, organizations aim to enhance their competitiveness while providing employees with the option of flexible hybrid work arrangements. Effective corporate communication plays a crucial role in fostering collaboration and elevating customer service. The OmniPCX Enterprise Communication Server Purple (OXE Purple) enables seamless interaction with both your teams and clients, no matter your location. With OXE Purple, each communication can transform into a valuable relationship by integrating communication capabilities directly within your business applications. To ensure uninterrupted operations, the platform features secure, high-availability technology that supports your business continuity. Utilizing a hybrid cloud infrastructure allows for a gradual modernization of your communication systems. Not only can you connect with your teams and clients from anywhere, but you can also reduce costs by incorporating communication solutions into your private cloud setup, benefiting from virtualization and extensive scalability that simplifies maintenance across all locations. Furthermore, the platform offers proficient call management options, which include features like group calls, line supervision, and advanced call filtering, enhancing overall efficiency. All these capabilities work together to create a more agile and responsive business environment.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
ALE Connect
Alcatel-Lucent Rainbow
OmniPCX RECORD Suite
Pricing Details
₹1499/month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Bonvoice
Founded
2018
Country
India
Website
bonvoice.com
Vendor Details
Company Name
Alcatel-Lucent
Founded
2014
Country
France
Website
www.al-enterprise.com/en/products/platforms/omnipcx-enterprise-communication-server
Product Features
Business Phone Systems
Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration
Product Features
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration
