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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Microsoft Teams
Salesforce
Azure DevOps Server
CoPilot AI
Dropbox
EV Service Manager
Facebook
Google Drive
Jira
Mailchimp
Microsoft Entra ID
Microsoft Excel
Microsoft OneDrive
Microsoft Power Automate
Microsoft Word
Quickwork
Ringover
Shopify
WhatsApp
Zapier

Integrations

Microsoft Teams
Salesforce
Azure DevOps Server
CoPilot AI
Dropbox
EV Service Manager
Facebook
Google Drive
Jira
Mailchimp
Microsoft Entra ID
Microsoft Excel
Microsoft OneDrive
Microsoft Power Automate
Microsoft Word
Quickwork
Ringover
Shopify
WhatsApp
Zapier

Pricing Details

$12
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Vendor Details

Company Name

Syncfusion

Founded

2001

Country

United States

Website

www.bolddesk.com

Vendor Details

Company Name

EasyVista

Country

United States

Website

www.easyvista.com/products/employee-self-service-software

Product Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Alternatives

Alternatives

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