EV Self Help Description

Take your knowledge base beyond the traditional limits. EV Self Help is our employee self-service solution that allows you to easily capture, deliver, and measure knowledge. Natural language processing (NLP), contextualization, and other features will give your users a dynamic and engaging way to use knowledge to help them. Our employee self service software features a drag and drop design studio which allows you to quickly and easily create Q&A decision tree. EasyVista Self Help lets you upload documents and multimedia such as videos or pictures for a more engaging experience. Users can then solve problems themselves. Quickstart allows subject matter experts (SMEs) to capture existing knowledge by automatically transforming Word and Excel documents in guided knowledge procedures and FAQs.

Integrations

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Company Details

Company:
EasyVista
Headquarters:
United States
Website:
www.easyvista.com/products/employee-self-service-software

Media

EV Self Help Screenshot 1
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Product Details

Platforms
SaaS
Type of Training
Documentation
Live Online
In Person
Videos
Customer Support
Phone Support
Online

EV Self Help Features and Options

Chatbot Software

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Knowledge Management Software

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Conversational AI Platform

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

EV Self Help Lists