Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Our Business Intelligence (BI) leverages Customer Satisfaction Surveys (CSAT) to identify Promoters, Passives, and Detractors. Our solution is continually iterated to collect real-time customer feedback, boost SEO, and keep our users’ Net Promotor Scores (NPS) accurate…all to accomplish our mission to empower our community to share the wealth of their reputations with the world.
27% of people in a recent study have a bad customer experience that impacts their day. As a result, we have altered the way we sell. Therefore, aligning your organization around creating a better customer experience is paramount to establishing your organization as an industry leader. In addition, we believe that customer experience is central to brand confidence. Our CSAT surveys/review conversion BI help today's customers become brand promoters, thereby convincing more prospects to come your way. In addition to spreading the good news of overall achievement in customer experience, regular CSAT and NPS evaluation enable companies to predict customer retention and service/product quality.
Description
Capture and disseminate cultural content, foster employee engagement, and acknowledge and empower your brand advocates. In order to succeed in the fast-paced environment of today, companies must cultivate agile and resilient cultures that can adapt to ongoing changes. Visibly offers a comprehensive suite of tools and expert-driven services focused on your ongoing cultural transformation, facilitating agile people programs that motivate and engage every member of the organization to navigate cultural and strategic shifts effectively, ultimately enhancing business performance. Gather valuable insights from employees, customers, and job candidates through metrics like EX and NPS. Visibly transcends the typical survey or chat tool; our platform enables People teams to implement, evaluate, and refine engagement strategies in real time, effectively utilizing the outcomes for brand advocacy and substantial business growth. By prioritizing continuous feedback and adaptation, organizations can build stronger connections and drive success in an ever-evolving landscape.
API Access
Has API
API Access
Has API
Integrations
Autotask PSA
Axis LMS
BrightGauge
ConnectWise PSA
Dropbox
Google Business Profile
Google Drive
Jira
Jira Work Management
Microsoft 365
Integrations
Autotask PSA
Axis LMS
BrightGauge
ConnectWise PSA
Dropbox
Google Business Profile
Google Drive
Jira
Jira Work Management
Microsoft 365
Pricing Details
$0 per month
Free Trial
Free Version
Pricing Details
$6
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
BizRatings.com
Founded
2012
Country
United States
Website
www.bizratings.com
Vendor Details
Company Name
Visibly
Founded
2015
Country
United Kingdom
Website
visibly.io
Product Features
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
Product Features
Employee Advocacy
Content Controls / Compliance
Content Library Creation
Mobile Access
Post Scheduling
Push / Email Notifications
Reporting / Analytics
Social Sharing Gamification
Tiered User Permissions
Employee Communication Tools
Activity / News Feed
Audio / Video Conferencing
Blogs
Chat / Messaging
Employee Directory
Event Calendar
File Sharing
Knowledge Management
Newsletter Management
Surveys & Feedback
Employee Engagement
Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys