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Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

As of today, customers have accumulated savings totaling $2,878,177.42, having spent $4,796,962.36 on our offerings. On certain services, clients can see average savings ranging from 40% to 60% compared to the lowest estimates provided by other trusted companies or subcontractors. Although not every service will consistently achieve these savings percentages, clients can always rely on receiving transparent and equitable pricing for all services rendered. This commitment to fair pricing ensures that customers feel valued and confident in their choices.

Description

As a digitally empowered outsourcing provider, we specialize in offering People as a Service solutions tailored for high-growth, innovative, and tech-savvy companies that aim to take charge of customer interactions, manage intricate tasks, and enhance their brand presence. Helpware envisions a future where consumer empowerment is paramount, delivering exceptional interaction experiences through seamlessly integrated human task services facilitated by APIs. We collaborate with some of the most dynamic and rapidly expanding brands globally to ensure the continuous delivery of outstanding customer experiences. Our comprehensive business process outsourcing services include a wide range of solutions designed to cultivate brand loyalty, such as call center operations, answering services, IT support, chat, technical assistance, and email management. Our inbound and outbound call center teams are meticulously crafted to support and evolve alongside your existing staff. By prioritizing investment in our people and organizational culture, we aim to provide better services and create custom teams tailored specifically for your needs. Our tech-enabled, motivated, and cohesive teams are dedicated to enhancing global customer engagement and satisfaction, ultimately driving your business forward. This commitment to excellence ensures that we not only meet but exceed the expectations of the brands we partner with.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon DynamoDB
Amazon S3
Amazon Web Services (AWS)
Azure SQL Database
Box
Confluence
Freshdesk
Freshservice
Google Analytics
Google Cloud Platform
Gorgias
HubSpot CRM
Instagram
Microsoft Power BI
MySQL
PostgreSQL
Snowflake
Zendesk
Zoho CRM
Zoho Cliq

Integrations

Amazon DynamoDB
Amazon S3
Amazon Web Services (AWS)
Azure SQL Database
Box
Confluence
Freshdesk
Freshservice
Google Analytics
Google Cloud Platform
Gorgias
HubSpot CRM
Instagram
Microsoft Power BI
MySQL
PostgreSQL
Snowflake
Zendesk
Zoho CRM
Zoho Cliq

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

BidWilly

Website

www.bidwilly.com

Vendor Details

Company Name

Helpware

Founded

2015

Country

United States

Website

www.helpware.com

Product Features

Alternatives

Alternatives