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Description
We provide actionable insights derived directly from our clients’ key stakeholders, including their customers and employees, which fosters ongoing enhancement of their strategies and business operations. Our approach is highly pragmatic, built on extensive experience in leadership positions within companies similar to those we serve. We possess a deep understanding of our clients' requirements and exhibit creativity in crafting tailored solutions. Each of our seasoned Client Executives acts as a dedicated point of contact, allowing us to thoroughly comprehend your business and ensuring a smooth collaboration. We eschew generic methodologies; instead, each project is uniquely designed to address the specific needs of our clients. Rather than producing reports filled with statistical data that may go unused, we prioritize operational insights that also deliver strategic benefits. Examples of our popular offerings include service recovery action alerts, reports based on customer feedback from the field, and notifications for employee recognition, all of which further enhance our clients' operations. In this way, we not only meet expectations but consistently work to exceed them.
Description
When preparing to implement an employee engagement survey, consider addressing the topics outlined in the examples below. The following sample questions are reflective of those found in the Focal ORG engagement survey. An effective employee engagement survey should encompass various themes, similar to those presented here. Typically, thorough questionnaires contain around 50 to 60 rating items, often utilizing a 5-point scale, alongside several open-ended questions designed to capture employees' insights, viewpoints, and recommendations. Conversely, shorter surveys, which include fewer than 20 questions, may not adequately uncover particular issues within the organization. While these brief surveys can effectively gauge overall employee engagement and satisfaction, they often leave organizations with more inquiries than resolutions regarding the factors influencing employee engagement or disengagement. Thus, investing time in crafting a detailed survey may yield more actionable insights for improvement.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$2,000 one-time payment
Free Trial
Free Version
Pricing Details
$2900
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Beyond Feedback
Founded
2011
Country
United States
Website
www.beyondfeedback.com
Vendor Details
Company Name
Custom Insight
Founded
1998
Country
United States
Website
www.custominsight.com
Product Features
360 Degree Feedback
Dashboard
Feedback / Surveys
Progress Tracking
Question Library
Rater Selection
Self Service Portal
Supports External Reviewers
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video
Product Features
360 Degree Feedback
Dashboard
Feedback / Surveys
Progress Tracking
Question Library
Rater Selection
Self Service Portal
Supports External Reviewers