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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

BetterFeedback aims to revolutionize the method by which organizations gather and interpret feedback. Customers are increasingly frustrated with monotonous questionnaires and arbitrary rating systems. Our AI-driven solutions eliminate the need for tedious forms, surveys, and reviews, replacing them with lively, interactive dialogues that customers are eager to participate in. BetterFeedback poses insightful questions in a human-like manner and attentively listens to customer responses. By reducing the time commitment required from your customers, we help achieve higher response rates. Furthermore, BetterFeedback efficiently summarizes and analyzes the feedback, making it easy to understand and actionable. Become one of the many companies that rely on BetterFeedback each day to foster a meaningful connection with their customers and gain valuable insights. Engaging with your audience has never been this effortless or rewarding.

Description

You can now effortlessly initiate official Amazon rating requests by utilizing the same system that powers the Request a Review function within Seller Central. This means no more manual clicks for each order or concerns about compliance, as it's an entirely automated process that adheres fully to Amazon's guidelines. In 2019, eDesk expanded its offerings by acquiring FeedbackExpress, a highly regarded tool for Amazon feedback that safely enhances seller reviews and feedback. Over time, we have absorbed valuable insights from our FeedbackExpress users and transformed them into the eDesk Feedback product that they currently appreciate. Users of FeedbackExpress have embraced the eDesk Feedback solution due to its completely compliant and automated approach to collecting feedback and reviews securely. Additionally, they value the ability to gather reviews across multiple platforms, including Amazon, eBay, Trustpilot, and Google My Business, which significantly boosts their webstore conversions. This integrated approach not only streamlines the feedback process but also enhances the overall customer experience across various online marketplaces.

API Access

Has API

API Access

Has API

Screenshots View All

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Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$20 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

BetterFeedback.ai

Founded

2023

Country

United States

Website

betterfeedback.ai/

Vendor Details

Company Name

FeedbackExpress

Country

United Kingdom

Website

www.edesk.com/feedbackexpress/

Product Features

Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Alternatives

Alternatives

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