
Customer experience shouldn't run on disconnected tools and static scripts. Dialpad Contact Center brings voice, digital channels, and human agents together in a single AI-native platform, built to act — not just record — on every customer interaction.
This is Agentic AI in practice: agents that reason through a problem, take the next step, and drive it to resolution without waiting on a human to intervene. Where legacy systems leave data trapped in silos, Dialpad Contact Center closes that gap, linking voice and data so context travels with the customer instead of getting lost between systems.
The payoff compounds. Dialpad has already generated over 775 million AI recaps, and each new interaction adds to a growing base of operational intelligence — sharper resolution paths, more productive agents, better outcomes quarter over quarter. None of it runs unchecked: Dialpad's Guardian layer keeps AI operations secure and governed, so intelligence scales without sacrificing oversight.
In practice, that means up to 80% of issues get resolved autonomously, freeing your team to focus on the conversations that genuinely need a human. Intelligence works at the edge; people stay at the center of the experience.
And you don't have to take the ROI on faith. Through Dialpad's Proving Ground, enterprises can validate performance and cost savings before rolling out at scale — a far more reliable path than betting on a brittle, rules-based bot.
Learn more

Fathom is an AI meeting assistant that helps users capture, summarize, search, and act on meetings with less manual work. The platform creates accurate transcripts, instant summaries, action items, and follow-up notes so users can focus on live conversations instead of taking notes. Fathom supports both traditional meeting capture and bot-free capture through its desktop app. Teams can use Fathom as a shared source of truth across customer calls, internal meetings, strategy sessions, and project conversations. Ask Fathom lets users search across meetings and ask questions about conversations, decisions, commitments, risks, and next steps. The platform also supports topic monitoring so important moments and signals are easier to find. Fathom syncs meeting notes, insights, and action items into tools such as Slack, Salesforce, HubSpot, Notion, Asana, Gmail, Zoom, Google Meet, Microsoft Teams, ChatGPT, Claude, Zapier, and API or MCP workflows. It supports security and compliance needs with SOC 2 Type II, GDPR, HIPAA compliance, SSO, and SCIM. By combining AI notetaking, bot-free capture, transcripts, summaries, integrations, search, and workflow automation, Fathom helps teams move from meetings to execution faster.
Learn more
timz.flowers
Enhance your productivity by streamlining tasks like creating video summaries, recapping meetings, and compiling notes. With features such as recording, collaborative note-taking, transcripts, and timestamps readily available, you can stay organized and efficient. When live meetings aren’t feasible, consider asynchronous options to keep projects progressing smoothly. Participants will receive comprehensive recaps, including text and video summaries along with meeting minutes and notes delivered directly to their email or Slack. This allows for effortless extraction of key insights from your videos, enabling your team to make informed decisions based on accurate data. Share agenda items, assign action points, and upload relevant documents to ensure that all participants have the necessary resources both during and after the meeting. An automated email summary sent following each meeting ensures that your team remains on the same page regarding discussions and decisions made. Coordinating schedules can be challenging for distributed teams, but there's no need to stress! Simply record a message and invite your team to provide feedback at their convenience, fostering collaboration without the constraints of time zones.
Learn more
Recap
Recap is an open-source browser extension that allows users to harness ChatGPT for summarizing content from any webpage effortlessly. This tool intelligently divides articles into manageable passages, enabling users to focus on summarizing specific sections or the entire text with ease. To utilize Recap for summarization, users must have a ChatGPT account, which facilitates the actual summarization process. The extension features automatic passage splitting, allowing for quick summaries of entire pages, individual passages, or user-selected text. Additionally, Recap includes options for recapping previous content before a passage, ensuring a comprehensive understanding. It supports the official OpenAI API and offers customizable prompts, along with options to enable or disable the tool for certain domains or pages. Users can also configure settings for different websites, enjoy dark mode functionality, and take advantage of keyboard shortcuts for streamlined usage. This combination of features makes Recap a powerful tool for anyone looking to efficiently digest information online.
Learn more