Average Ratings 0 Ratings
Average Ratings 46 Ratings
Description
Benchmark Intelligence offers a platform for customer feedback and surveys via SMS, specifically designed for physical retail establishments. Our innovative system gathers insights through automated, intelligent text surveys. Additionally, we enable two-way SMS communication, allowing businesses to connect with dissatisfied customers and enhance their overall experience. This proactive approach ensures that concerns are addressed promptly, fostering better customer relationships.
Description
Textmagic is a business texting platform designed to help companies of all sizes create SMS marketing campaigns, engage in two-way conversations with customers, and automate notifications with ease.
With an easy-to-use interface, Textmagic helps companies send bulk texts and stay connected with customers worldwide. Notable features include scheduled messaging, customizable templates, and contact management, as well as WhatsApp integration for added flexibility.
Textmagic’s reporting tools provide real-time insights into delivery rates, engagement, and response times, allowing you to track and optimize your messaging efforts with complete transparency.
For businesses that require integration, Textmagic provides a seamless SMS API that can be added to any website and connections via Zapier with a wide variety of apps.
Whether your focus is marketing, customer notifications, or internal communication, Textmagic offers a reliable and flexible solution with competitive pricing and helpful support—all in one place.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
AccessOwl
Cognito Forms
DentalTap
Easyflow
Google Calendar
HubSpot CRM
HubSpot Customer Platform
Integrately
Raklet
RegFox
Integrations
AccessOwl
Cognito Forms
DentalTap
Easyflow
Google Calendar
HubSpot CRM
HubSpot Customer Platform
Integrately
Raklet
RegFox
Pricing Details
$50 to 100 per month
Free Trial
Free Version
Pricing Details
$24.50/500 texts
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Benchmark Intelligence
Founded
2021
Country
United States
Website
usebenchmark.com
Vendor Details
Company Name
Textmagic
Founded
2001
Country
United Kingdom
Website
www.textmagic.com
Product Features
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
SMS Survey
Alerts / Notifications
Analytics / Reporting
Audience Targeting
Campaign Management
Contact Management
Customizable Templates
Keyword Tracking
MMS
Mass Texting
Message Personalization
Scheduled Messaging
Survey Builder
Template Management
Product Features
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
SMS Survey
Alerts / Notifications
Analytics / Reporting
Audience Targeting
Campaign Management
Contact Management
Customizable Templates
Keyword Tracking
MMS
Mass Texting
Message Personalization
Scheduled Messaging
Survey Builder
Template Management