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Average Ratings 0 Ratings

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features
design
support

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Description

Base empowers you to harness the most significant growth asset of your organization: your customers. As leaders in the Customer-Led Growth (CLG) movement, we provide a specialized marketing platform tailored for B2B companies, enabling them to build continuous and personalized interactions with their customer base on a large scale. By examining every customer's unique journey across various touchpoints and utilizing insights for engagement, you can communicate in context, enhancing product adoption, fostering loyalty and advocacy, driving cross-selling and upselling efforts, improving retention, and gathering feedback efficiently. This approach not only increases engagement but also transforms customers into advocates for your brand, thereby amplifying your growth potential even further.

Description

Streamline interactions with customers through automated, tailored conversations that enhance customer lifetime value by reaching out at pivotal points in their journey. By motivating your customers to take action, you can achieve conversion rates that are four times higher than average. Having already invested millions to bring your customers in, the real challenge lies in ensuring they remain engaged and responsive to your communications throughout their entire lifecycle. Each time a message fails to resonate, it represents potential revenue lost from those who may not activate services, upgrade, or renew. It’s crucial to inspire action in the channels your customers trust the most, particularly on mobile. Wiraya expertly determines the right message, timing, and method of communication for each individual, seamlessly integrating voice, text, and mobile messaging. This innovative approach enables businesses to effectively activate and engage their customers during essential moments in their journey while preserving a personal touch. With its scalable and unobtrusive strategies, Wiraya ensures that your customer communications are not only impactful but also foster lasting relationships.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Retalp

Integrations

Retalp

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Base.ai

Founded

2018

Country

United States

Website

www.base.ai/

Vendor Details

Company Name

Wiraya

Country

United Kingdom

Website

wiraya.com

Product Features

Customer Advocacy

Advocate Management
Campaign Management
Communication Management
Community Management
Gamification
Referral Tracking
Reporting/Analytics
Rewards Program
Social Engagement

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Product Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

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