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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Base empowers you to harness the most significant growth asset of your organization: your customers. As leaders in the Customer-Led Growth (CLG) movement, we provide a specialized marketing platform tailored for B2B companies, enabling them to build continuous and personalized interactions with their customer base on a large scale. By examining every customer's unique journey across various touchpoints and utilizing insights for engagement, you can communicate in context, enhancing product adoption, fostering loyalty and advocacy, driving cross-selling and upselling efforts, improving retention, and gathering feedback efficiently. This approach not only increases engagement but also transforms customers into advocates for your brand, thereby amplifying your growth potential even further.

Description

Avoid frustrating your customers with inconsistent requests from various internal departments. Instead, transform customer feedback into impactful marketing materials, net promoter scores, and valuable product insights. Demonstrate the worth of your offerings with reliable data sourced from actual customers. Strengthen your significant claims by quantifying benefits in terms of dollars saved and hours gained, ensuring your clients feel secure in their purchasing choices. Effortlessly convert customer insights into visually appealing content that your design team will appreciate not having to create from scratch. Implement brief surveys through emails and in-app notifications at critical points in the customer journey. Uncover the most compelling insights and narratives to add to your research library and integrate seamlessly with the tools your go-to-market team relies on daily. By doing this, you will foster stronger connections with your customers and streamline your internal processes.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Retalp Yes 

Integrations

Retalp No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Base.ai

Founded

2018

Country

United States

Website

www.base.ai/

Vendor Details

Company Name

UserEvidence

Country

United States

Website

userevidence.com

Product Features

Customer Advocacy

Advocate Management No 
Campaign Management No 
Communication Management No 
Community Management No 
Gamification No 
Referral Tracking No 
Reporting/Analytics No 
Rewards Program No 
Social Engagement No 

Customer Engagement

Analytics No 
Churn Management No 
Communication Management No 
Community Management No 
Content Syndication No 
Feedback Collection No 
Gamification No 
Live Chat No 
Video Content No 

Product Features

Customer Advocacy

Advocate Management No 
Campaign Management No 
Communication Management No 
Community Management No 
Gamification No 
Referral Tracking No 
Reporting/Analytics No 
Rewards Program No 
Social Engagement No 

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