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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Our passion lies in assisting individuals in discovering their needs while simultaneously empowering businesses that offer these services to thrive. We are spearheading a transformation towards a digital economy driven by demand, enabling service-oriented businesses to attract new clientele and enhance their customer management. Our support encompasses a wide array of services tailored for both individuals and small enterprises. By gathering comprehensive insights into what each customer seeks, we ensure that they can easily connect with the right providers. Savvy consumers prefer to "Bark" rather than search on Google, confident that we will connect them with qualified, professional companies that align with their requirements. Once customers locate your profile on Bark, they can easily initiate contact with you. Additionally, we facilitate the process by sending you all relevant leads tailored to your services. For each introduction, we charge a nominal fee and provide you with the phone numbers and email addresses of prospective clients so you can reach out directly, fostering meaningful connections. This approach not only streamlines the customer acquisition process but also enhances the overall experience for both customers and service providers.

Description

As a digitally empowered outsourcing provider, we specialize in offering People as a Service solutions tailored for high-growth, innovative, and tech-savvy companies that aim to take charge of customer interactions, manage intricate tasks, and enhance their brand presence. Helpware envisions a future where consumer empowerment is paramount, delivering exceptional interaction experiences through seamlessly integrated human task services facilitated by APIs. We collaborate with some of the most dynamic and rapidly expanding brands globally to ensure the continuous delivery of outstanding customer experiences. Our comprehensive business process outsourcing services include a wide range of solutions designed to cultivate brand loyalty, such as call center operations, answering services, IT support, chat, technical assistance, and email management. Our inbound and outbound call center teams are meticulously crafted to support and evolve alongside your existing staff. By prioritizing investment in our people and organizational culture, we aim to provide better services and create custom teams tailored specifically for your needs. Our tech-enabled, motivated, and cohesive teams are dedicated to enhancing global customer engagement and satisfaction, ultimately driving your business forward. This commitment to excellence ensures that we not only meet but exceed the expectations of the brands we partner with.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon S3
Amazon Web Services (AWS)
Azure SQL Database
Box
Confluence
Facebook
Freshservice
Google Cloud Platform
Google Cloud Storage
Gorgias
Groove
HubSpot CRM
Intercom
Microsoft Power BI
MySQL
PostgreSQL
SQL Server
Salesforce
Zendesk Chat
Zoho Desk

Integrations

Amazon S3
Amazon Web Services (AWS)
Azure SQL Database
Box
Confluence
Facebook
Freshservice
Google Cloud Platform
Google Cloud Storage
Gorgias
Groove
HubSpot CRM
Intercom
Microsoft Power BI
MySQL
PostgreSQL
SQL Server
Salesforce
Zendesk Chat
Zoho Desk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Bark.com

Founded

2015

Country

United Kingdom

Website

www.bark.com/en/us/

Vendor Details

Company Name

Helpware

Founded

2015

Country

United States

Website

www.helpware.com

Product Features

Freelance Management

Anonymous Talent Search
Chat / Messaging
Consolidated Billing & Invoicing
Contract Management
Custom Payments
Internship Management
Job Posting / Job Board
Payment Management
Portfolio Screening
Progress / Time Tracking
Project Management
Talent Matching Algorithm
Talent Vetting
Task Management

Alternatives

Alternatives