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Average Ratings 2 Ratings
Description
With 15 years of experience in Business Intelligence specifically for Microsoft Dynamics and involvement in over 1,000 global projects, we have developed a plug-and-analyze BI solution that satisfies more than 80% of your analytical needs. BI4Dynamics can be implemented swiftly, providing a comprehensive BI solution within days, regardless of your organization's size, industry, or complexity level. This solution is compatible with all versions of Microsoft Dynamics, whether deployed in the cloud or on-premises. Our out-of-the-box BI offering is specifically designed for Microsoft Dynamics, providing unmatched flexibility that empowers your team to take charge of the BI initiative. From the moment of deployment, a complete Business Intelligence solution is available, ready to deliver valuable insights with just a few clicks. You will gain access to over 2,000 BI Fields (KPIs) the very next day after installing BI4Dynamics, easily retrievable through pre-configured Power BI or Excel templates, making your data analysis process seamless and efficient. This ensures that your organization is equipped with the tools necessary to make informed decisions rapidly.
Description
Dynamics Telephony unifies your telephone system with Dynamics 365
- Auto-lookup of customer in Dynamics 365 before you answer call
- Telephone controls embedded in Dynamics 365 (answer, transfer, etc.)
- Dial contacts directly from Dynamics 365 with a single click
- Full interaction history logged in Dynamics 365
- Telephone statistics unified with CRM data in Dynamics 365
- Incoming calls blended with Omnichannel
- Call outcome buttons automatically schedules follow-up activity
- All statistics available in Dynamics 365 dashboards and reports
API Access
Has API
API Access
Has API
Integrations
Microsoft Dynamics 365
8x8
8x8 Contact Center
Asterisk
Avaya Aura
Avaya Cloud Office
Avaya Experience Platform
Cisco AnyConnect
Cisco CX Cloud
Cisco Finesse
Integrations
Microsoft Dynamics 365
8x8
8x8 Contact Center
Asterisk
Avaya Aura
Avaya Cloud Office
Avaya Experience Platform
Cisco AnyConnect
Cisco CX Cloud
Cisco Finesse
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$15.00/month/user
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
BI4Dynamics
Founded
2011
Country
United Kingdom
Website
www.bi4dynamics.com
Vendor Details
Company Name
Dynamics Telephony
Founded
2014
Country
Ireland
Website
www.dynamicstelephony.co.uk
Product Features
Business Intelligence
Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics
Product Features
Integration
Dashboard
ETL - Extract / Transform / Load
Metadata Management
Multiple Data Sources
Web Services
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration