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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Our award-winning Avaya IP Office, accessible worldwide, provides a comprehensive unified communications platform that is both implemented and managed on-site. To enhance the interactions and experiences of both your customers and employees, delve into the extensive capabilities available with IP Office. You can analyze customer calls effectively by utilizing features such as call recording, tracking, and reporting. With the Avaya Call Reporting functionality integrated into IP Office, you can capture and document incoming calls seamlessly. Furthermore, you have the option to incorporate real-time call center agent seats and dashboards to optimize call management processes. When you pair Avaya IP Office with a subscription to Avaya Spaces, you unlock a versatile application that encompasses voice, video, messaging, conferencing, and calendar functionalities, all of which are accessible from any device and location. This integration not only streamlines communication but also enhances overall productivity across your organization.

Description

By integrating your business with our cloud phone solution, we enable seamless collaboration among colleagues, customers, partners, suppliers, and your broader social network. The Nautilus 3-in-1 Suite comprises an IP phone, softphone, and mobile application, ensuring you remain connected with clients and coworkers at all times. Enhance your communication by managing up to three participants in a single live call, with options available for additional voice channel subscriptions to accommodate larger groups. You can also create personalized schedules to dictate when your various numbers are ready to take calls. Furthermore, even when you're away from the office, you can stay reachable by forwarding calls directly to your mobile device, ensuring that you never miss an important conversation. This flexibility not only boosts productivity but also strengthens your business relationships.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Flavor CRM
OfficeWatch Call Reporting
SIP.US

Integrations

Flavor CRM
OfficeWatch Call Reporting
SIP.US

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Avaya

Founded

2000

Country

United States

Website

www.avaya.com/en/products/ip-office/

Vendor Details

Company Name

Nautilus Network Solutions

Founded

2006

Country

Singapore

Website

nautilus-network.com

Product Features

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

PBX

Product Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Alternatives

Alternatives

Rander Reviews

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