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Description
Our award-winning Avaya IP Office, accessible worldwide, provides a comprehensive unified communications platform that is both implemented and managed on-site. To enhance the interactions and experiences of both your customers and employees, delve into the extensive capabilities available with IP Office. You can analyze customer calls effectively by utilizing features such as call recording, tracking, and reporting. With the Avaya Call Reporting functionality integrated into IP Office, you can capture and document incoming calls seamlessly. Furthermore, you have the option to incorporate real-time call center agent seats and dashboards to optimize call management processes. When you pair Avaya IP Office with a subscription to Avaya Spaces, you unlock a versatile application that encompasses voice, video, messaging, conferencing, and calendar functionalities, all of which are accessible from any device and location. This integration not only streamlines communication but also enhances overall productivity across your organization.
Description
Implement a personalized greeting that plays a pre-recorded message, allowing callers to select from various options to reach the specific extension they need. While they wait for a representative to become available, callers will enjoy music on hold, ensuring a pleasant experience. Professional greetings for both auto-attendants and outgoing voicemails will enhance your business's image, adding a polished touch. If you're unable to be in the office, set up an extension that rings directly to your mobile phone for convenience. Do you operate an office in New York while catering to clients in Europe? We can provide you with a European phone number for seamless communication. Utilize the Internet to effortlessly send and receive faxes, with a user-friendly setup that allows you to access your faxes from any location. Transform your smartphone into an extension of your office phone, enabling you to stay connected to your workplace from virtually anywhere in the world. Equip your sales team with calling codes to facilitate communication and make international calls directly from their cell phones. This way, your sales team can effectively take the office with them as they travel. With these tools, managing your business communications has never been easier or more efficient.
API Access
Has API
API Access
Has API
Integrations
Cisco Secure Cloud Analytics
Comcast Business VoiceEdge
Cox Business IP Centrex
Obihai
OfficeWatch Call Reporting
OptimumHQ
SIP.US
Verizon Cloud
Integrations
Cisco Secure Cloud Analytics
Comcast Business VoiceEdge
Cox Business IP Centrex
Obihai
OfficeWatch Call Reporting
OptimumHQ
SIP.US
Verizon Cloud
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$49.99 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Avaya
Founded
2000
Country
United States
Website
www.avaya.com/en/products/ip-office/
Vendor Details
Company Name
ITP
Country
United States
Website
www.itpvoip.com/voip_plans.aspx
Product Features
Business VoIP
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
Product Features
Business VoIP
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
