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Description
Avaya tackles the increasing challenge of modern communications with the Avaya Aura® Platform, an innovative real-time communications framework that leverages session-based collaboration technologies. Rather than complicating matters or necessitating a complete overhaul of existing systems, the Avaya Aura® Platform provides a streamlined and evolutionary approach that transitions from today's isolated, single-purpose, and geographically constrained communication systems. The outcome is a transformative and economical multimedia communications framework that effectively integrates both current and future investments in voice, video, real-time collaboration, and beyond. Specifically designed to meet the demands of people-centric collaboration within the contemporary engaged enterprise, the Avaya Aura® Platform employs a distinct application of the Session Initiation Protocol (SIP) to harmonize media, networks, devices, applications, and presence over a shared infrastructure. This unification not only enhances communication efficiency but also fosters greater collaboration across various platforms and devices.
Description
XAMPR is an advanced digital platform that embodies a forward-thinking approach, aiming to enhance customer-focused value while maintaining standard core systems. By lowering the hurdles associated with last-mile adoption and fostering collaboration, XAMPR effectively addresses intricate business and technological issues at an accelerated pace. It closes the information divide often caused by departmental barriers, hierarchical structures, and intricate workflows, serving as a symbolic representation for the Millennial generation to boost productivity within social enterprises. This innovative solution propels the essential elements of digital transformation forward, offering a mobile-friendly and user-centered interface that conceals the complexities of backend systems. Designed to align with employees' understanding, it facilitates real-time collaboration among teams and functions, enabling them to make decisions, solve problems, brainstorm, innovate, manage tasks, delegate responsibilities, and achieve progress across various enterprise applications such as SAP, Salesforce, and Dynamics AX. Furthermore, XAMPR incorporates human process automation and integrates decision science into its automation capabilities, ensuring seamless operational efficiency. By embracing these advancements, organizations can significantly enhance their overall productivity and adaptability in a rapidly evolving digital landscape.
API Access
Has API
API Access
Has API
Integrations
3CLogic
Boost.ai
CallTools
Cogito
Cylera Platform
Daisee
Dialogflow
LumenVox
Minitab Statistical Software
Replicant
Integrations
3CLogic
Boost.ai
CallTools
Cogito
Cylera Platform
Daisee
Dialogflow
LumenVox
Minitab Statistical Software
Replicant
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$29.90 per user, one-time payment
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Avaya
Country
United States
Website
www.avaya.com/es/documents/fs-avaya-aura-platform-uc4803se.pdf
Vendor Details
Company Name
Xampr
Founded
2016
Country
Singapore
Website
xampr.net
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Product Features
Workflow Management
Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration
