Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Avaya tackles the increasing challenge of modern communications with the Avaya Aura® Platform, an innovative real-time communications framework that leverages session-based collaboration technologies. Rather than complicating matters or necessitating a complete overhaul of existing systems, the Avaya Aura® Platform provides a streamlined and evolutionary approach that transitions from today's isolated, single-purpose, and geographically constrained communication systems. The outcome is a transformative and economical multimedia communications framework that effectively integrates both current and future investments in voice, video, real-time collaboration, and beyond. Specifically designed to meet the demands of people-centric collaboration within the contemporary engaged enterprise, the Avaya Aura® Platform employs a distinct application of the Session Initiation Protocol (SIP) to harmonize media, networks, devices, applications, and presence over a shared infrastructure. This unification not only enhances communication efficiency but also fosters greater collaboration across various platforms and devices.
Description
XAMPR is an advanced digital platform that embodies a forward-thinking approach, aiming to enhance customer-focused value while maintaining standard core systems. By lowering the hurdles associated with last-mile adoption and fostering collaboration, XAMPR effectively addresses intricate business and technological issues at an accelerated pace. It closes the information divide often caused by departmental barriers, hierarchical structures, and intricate workflows, serving as a symbolic representation for the Millennial generation to boost productivity within social enterprises. This innovative solution propels the essential elements of digital transformation forward, offering a mobile-friendly and user-centered interface that conceals the complexities of backend systems. Designed to align with employees' understanding, it facilitates real-time collaboration among teams and functions, enabling them to make decisions, solve problems, brainstorm, innovate, manage tasks, delegate responsibilities, and achieve progress across various enterprise applications such as SAP, Salesforce, and Dynamics AX. Furthermore, XAMPR incorporates human process automation and integrates decision science into its automation capabilities, ensuring seamless operational efficiency. By embracing these advancements, organizations can significantly enhance their overall productivity and adaptability in a rapidly evolving digital landscape.
API Access
Has API
No
API Access
Has API
No
Integrations
Avaya one-X Communicator
Yes
Balto
Yes
Boost.ai
Yes
CommunityWFM
Yes
Dynamics Telephony
Yes
Empirix
Yes
Korbyt Anywhere
Yes
LumenVox Voice Biometrics
Yes
Multi-Domain Security Management
Yes
Parloa
Yes
Integrations
Avaya one-X Communicator
No
Balto
No
Boost.ai
No
CommunityWFM
No
Dynamics Telephony
No
Empirix
No
Korbyt Anywhere
No
LumenVox Voice Biometrics
No
Multi-Domain Security Management
No
Parloa
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$29.90 per user, one-time payment
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Avaya
Country
United States
Website
www.avaya.com/es/documents/fs-avaya-aura-platform-uc4803se.pdf
Vendor Details
Company Name
Xampr
Founded
2016
Country
Singapore
Website
xampr.net
Product Features
Call Center
Blended Call Center
No
Call Logging
No
Call Recording
No
Call Scripting
No
Campaign Management
No
Database
No
Escalation Management
No
IVR / Voice Recognition
No
Inbound Call Center
No
Manual Dialer
No
Outbound Call Center
No
Predictive Dialer
No
Progressive Dialer
No
Queue Management
No
Real-time Chat
Yes
Reporting/Analytics
Yes
Product Features
Workflow Management
Access Controls/Permissions
Yes
Approval Process Control
No
Business Process Automation
Yes
Calendar Management
Yes
Compliance Tracking
Yes
Configurable Workflow
No
Customizable Dashboard
No
Document Management
No
Forms Management
Yes
Graphical Workflow Editor
No
Mobile Access
Yes
No-Code
Yes
Task Management
Yes
Third Party Integrations
Yes
Workflow Configuration
Yes