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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Avaya tackles the increasing challenge of modern communications with the Avaya Aura® Platform, an innovative real-time communications framework that leverages session-based collaboration technologies. Rather than complicating matters or necessitating a complete overhaul of existing systems, the Avaya Aura® Platform provides a streamlined and evolutionary approach that transitions from today's isolated, single-purpose, and geographically constrained communication systems. The outcome is a transformative and economical multimedia communications framework that effectively integrates both current and future investments in voice, video, real-time collaboration, and beyond. Specifically designed to meet the demands of people-centric collaboration within the contemporary engaged enterprise, the Avaya Aura® Platform employs a distinct application of the Session Initiation Protocol (SIP) to harmonize media, networks, devices, applications, and presence over a shared infrastructure. This unification not only enhances communication efficiency but also fosters greater collaboration across various platforms and devices.

Description

XAMPR is an advanced digital platform that embodies a forward-thinking approach, aiming to enhance customer-focused value while maintaining standard core systems. By lowering the hurdles associated with last-mile adoption and fostering collaboration, XAMPR effectively addresses intricate business and technological issues at an accelerated pace. It closes the information divide often caused by departmental barriers, hierarchical structures, and intricate workflows, serving as a symbolic representation for the Millennial generation to boost productivity within social enterprises. This innovative solution propels the essential elements of digital transformation forward, offering a mobile-friendly and user-centered interface that conceals the complexities of backend systems. Designed to align with employees' understanding, it facilitates real-time collaboration among teams and functions, enabling them to make decisions, solve problems, brainstorm, innovate, manage tasks, delegate responsibilities, and achieve progress across various enterprise applications such as SAP, Salesforce, and Dynamics AX. Furthermore, XAMPR incorporates human process automation and integrates decision science into its automation capabilities, ensuring seamless operational efficiency. By embracing these advancements, organizations can significantly enhance their overall productivity and adaptability in a rapidly evolving digital landscape.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Avaya one-X Communicator Yes 
Balto Yes 
Boost.ai Yes 
CommunityWFM Yes 
Dynamics Telephony Yes 
Empirix Yes 
Korbyt Anywhere Yes 
LumenVox Voice Biometrics Yes 
Multi-Domain Security Management Yes 
Parloa Yes 
Spok Care Connect® Yes 
Studio Creatio Yes 
TCS ADD Yes 
TCS CHROMA Yes 
TCS MasterCraft DevPlus Yes 
TCS MasterCraft TransformPlus Yes 
TCS OmniStore Yes 
TCS TAP Yes 
WebRezPro Yes 

Integrations

Avaya one-X Communicator No 
Balto No 
Boost.ai No 
CommunityWFM No 
Dynamics Telephony No 
Empirix No 
Korbyt Anywhere No 
LumenVox Voice Biometrics No 
Multi-Domain Security Management No 
Parloa No 
Spok Care Connect® No 
Studio Creatio No 
TCS ADD No 
TCS CHROMA No 
TCS MasterCraft DevPlus No 
TCS MasterCraft TransformPlus No 
TCS OmniStore No 
TCS TAP No 
WebRezPro No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$29.90 per user, one-time payment
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Avaya

Country

United States

Website

www.avaya.com/es/documents/fs-avaya-aura-platform-uc4803se.pdf

Vendor Details

Company Name

Xampr

Founded

2016

Country

Singapore

Website

xampr.net

Product Features

Call Center

Blended Call Center No 
Call Logging No 
Call Recording No 
Call Scripting No 
Campaign Management No 
Database No 
Escalation Management No 
IVR / Voice Recognition No 
Inbound Call Center No 
Manual Dialer No 
Outbound Call Center No 
Predictive Dialer No 
Progressive Dialer No 
Queue Management No 
Real-time Chat Yes 
Reporting/Analytics Yes 

Product Features

Workflow Management

Access Controls/Permissions Yes 
Approval Process Control No 
Business Process Automation Yes 
Calendar Management Yes 
Compliance Tracking Yes 
Configurable Workflow No 
Customizable Dashboard No 
Document Management No 
Forms Management Yes 
Graphical Workflow Editor No 
Mobile Access Yes 
No-Code Yes 
Task Management Yes 
Third Party Integrations Yes 
Workflow Configuration Yes 

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