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Average Ratings 0 Ratings
API Access
Has API
API Access
Has API
Integrations
Spok Care Connect®
Avaya Aura
Balto
Boost.ai
CommunityWFM
Creatio
Korbyt Anywhere
LumenVox
LumenVox Call Progress Analysis (CPA)
OpenText CX-E Voice
Integrations
Spok Care Connect®
Avaya Aura
Balto
Boost.ai
CommunityWFM
Creatio
Korbyt Anywhere
LumenVox
LumenVox Call Progress Analysis (CPA)
OpenText CX-E Voice
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
SaaS
iPhone App
iPad App
Android App
Windows
Mac
Linux
Deployment
SaaS
iPhone App
iPad App
Android App
Windows
Mac
Linux
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Avaya
Country
United States
Website
www.avaya.com/es/documents/fs-avaya-aura-platform-uc4803se.pdf
Vendor Details
Company Name
Avaya
Founded
2000
Country
United States
Website
avaya.com
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Product Features
Softphone
Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management
Unified Communications
Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail