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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Spok Care Connect®
Avaya Cloud Office
Avaya Experience Platform
Balto
CommunityWFM
Creatio
Cylera Platform
Dialogflow
Korbyt Anywhere
New Era
OpenText CX-E Voice
Oreka TR
ServEngage
TCS ADD
TCS CHROMA
TCS Intelligent Urban Exchange
TCS OmniStore
WatchTower Security Management App
ice Contact Center

Integrations

Spok Care Connect®
Avaya Cloud Office
Avaya Experience Platform
Balto
CommunityWFM
Creatio
Cylera Platform
Dialogflow
Korbyt Anywhere
New Era
OpenText CX-E Voice
Oreka TR
ServEngage
TCS ADD
TCS CHROMA
TCS Intelligent Urban Exchange
TCS OmniStore
WatchTower Security Management App
ice Contact Center

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Vendor Details

Company Name

Avaya

Country

United States

Website

www.avaya.com/es/documents/fs-avaya-aura-platform-uc4803se.pdf

Vendor Details

Company Name

Avaya

Founded

2000

Country

United States

Website

avaya.com

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Product Features

Softphone

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Alternatives

Alternatives

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Bicom Systems