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Description
Enhance accuracy, boost productivity, and foster customer loyalty using a streamlined, data-oriented booking system designed to tackle the daily challenges encountered by front desk operations. Secure additional appointments and attract more clients through targeted text marketing strategies. Create highly specific marketing lists tailored to various guest attributes, available exclusively in Aura. Experience rapid, fully integrated messaging that includes permission settings and comprehensive usage analytics. Personalize confirmations, reminders, check-ins, review requests, retention messages, and more, ensuring a seamless communication process that uplifts your service. This innovative approach not only minimizes errors but also significantly enhances operational efficiency, paving the way for improved customer retention.
Description
Avaya tackles the increasing challenge of modern communications with the Avaya Aura® Platform, an innovative real-time communications framework that leverages session-based collaboration technologies. Rather than complicating matters or necessitating a complete overhaul of existing systems, the Avaya Aura® Platform provides a streamlined and evolutionary approach that transitions from today's isolated, single-purpose, and geographically constrained communication systems. The outcome is a transformative and economical multimedia communications framework that effectively integrates both current and future investments in voice, video, real-time collaboration, and beyond. Specifically designed to meet the demands of people-centric collaboration within the contemporary engaged enterprise, the Avaya Aura® Platform employs a distinct application of the Session Initiation Protocol (SIP) to harmonize media, networks, devices, applications, and presence over a shared infrastructure. This unification not only enhances communication efficiency but also fosters greater collaboration across various platforms and devices.
API Access
Has API
API Access
Has API
Integrations
A10 Defend DDoS Mitigator
Cogito
Creatio
Daisee
Empirix
Graphlogic GL Platform
MiaRec
Multi-Domain Security Management
Parloa
Replicant
Integrations
A10 Defend DDoS Mitigator
Cogito
Creatio
Daisee
Empirix
Graphlogic GL Platform
MiaRec
Multi-Domain Security Management
Parloa
Replicant
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Aura Salonware
Founded
2017
Country
United States
Website
aurasalonware.com
Vendor Details
Company Name
Avaya
Country
United States
Website
www.avaya.com/es/documents/fs-avaya-aura-platform-uc4803se.pdf
Product Features
Salon
Appointment Management
Booth Rental
Client Profiles
Employee Management
Inventory Management
Loyalty Program
Multi-Location
Payroll Management
Point of Sale (POS)
Recurring Appointments
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
