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Average Ratings 2 Ratings

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support

Description

Atendente24h is a Brazilian software-as-a-service solution that offers a round-the-clock WhatsApp chatbot, powered by the generative AI technology of Anthropic Claude, specifically designed for small to medium-sized enterprises aiming to automate customer service, scheduling, and sales without the need for a dedicated support team. Unique features include one month of free service with no credit card requirement, personalized installation by our expert team, AI training tailored to the customer’s frequently asked questions, and no binding contracts or commitments. Currently, over 1,354 businesses across Brazil are utilizing this service. Typical applications span various sectors, such as retail, healthcare, dining establishments, beauty services, driving schools, real estate, and legal practices. The company, Upar.io, is headquartered in Botafogo, Rio de Janeiro, Brazil, and operates within the realms of Chatbot, Customer Support, AI Assistance, WhatsApp Business, and Conversational AI, ensuring diverse solutions for modern business challenges. With its innovative approach, Atendente24h is revolutionizing how businesses connect with their customers.

Description

Chatfuel is a conversational AI and marketing automation platform designed to help businesses automate customer interactions through social media and messaging applications. The software supports WhatsApp, Instagram, and Facebook, allowing organizations to manage inquiries, lead generation, appointment scheduling, and customer follow-ups. Users can build automated conversation flows through a no-code interface or configure AI agents to respond dynamically based on customer messages and business information. Chatfuel provides tools for automating replies to Instagram posts, Reels, stories, direct messages, and Facebook Messenger conversations. Its lead qualification capabilities collect customer information, evaluate purchase intent, and organize contacts into a sales pipeline. Businesses can automate appointment bookings, send reminders, and synchronize scheduling information with connected calendars. The platform supports conversational sales workflows, including product recommendations, payment links, and follow-up messages for prospective customers. Reporting tools provide visibility into advertising performance, lead acquisition, conversion activity, and messaging campaign results. Chatfuel also offers CRM integrations, WhatsApp marketing campaigns, agency management tools, and developer access through an SDK and API.

API Access

Has API No 

API Access

Has API Yes 

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Screenshots View All

Integrations

Deadline Funnel No 
Facebook No 
Facebook Messenger No 
GetProspect No 
Gmail No 
Hyperise No 
Instagram No 
Morphic No 
Nocode HQ No 
Rambox No 
Shift No 
Shopify No 
Stackreaction No 
Stripe No 
Thryv No 
TrueMail No 
Walletly No 
WhatsApp Yes 
WordPress No 
Wufoo No 

Integrations

Deadline Funnel Yes 
Facebook Yes 
Facebook Messenger Yes 
GetProspect Yes 
Gmail Yes 
Hyperise Yes 
Instagram Yes 
Morphic Yes 
Nocode HQ Yes 
Rambox Yes 
Shift Yes 
Shopify Yes 
Stackreaction Yes 
Stripe Yes 
Thryv Yes 
TrueMail Yes 
Walletly Yes 
WhatsApp No 
WordPress Yes 
Wufoo Yes 

Pricing Details

$59/month
Free Trial Yes 
Free Version No 

Pricing Details

$15.00/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Upar.io

Founded

2024

Country

Brazil

Website

atendente24h.com

Vendor Details

Company Name

Chatfuel

Founded

2015

Country

United States

Website

chatfuel.com

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Product Features

Chatbot

Call to Action No 
Context and Coherence Yes 
Human Takeover No 
Inline Media / Videos No 
Machine Learning Yes 
Natural Language Processing Yes 
Payment Integration Yes 
Prediction No 
Ready-made Templates No 
Reporting / Analytics Yes 
Sentiment Analysis Yes 
Social Media Integration No 

Conversational AI

Code-free Development Yes 
Contextual Guidance Yes 
For Developers Yes 
Intent Recognition Yes 
Multi-Languages Yes 
Omni-Channel No 
On-Screen Chats Yes 
Pre-configured Bot Yes 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

Conversational Marketing

Appointment Scheduling No 
Audience Segmentation No 
Chatbot Yes 
Email Automation No 
Group Messaging No 
Human Handover No 
Lead Distribution No 
Lead Qualification No 
Mobile Messaging No 
Multi-Channel Communication No 
Product Recommendations No 
Video Chat No 

Customer Engagement

Analytics No 
Churn Management No 
Communication Management No 
Community Management No 
Content Syndication No 
Feedback Collection Yes 
Gamification No 
Live Chat Yes 
Video Content No 

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat Yes 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration Yes 
Surveys & Feedback Yes 
Virtual Assistant No 
Workflow Management No 

Lead Generation

Contact Discovery No 
Contact Import/Export Yes 
Lead Capture Yes 
Lead Database Integration No 
Lead Nurturing Yes 
Lead Scoring Yes 
Lead Segmentation Yes 
Pipeline Management No 
Prospecting Tools No 
Visitor Identification No 

Live Chat

Canned Responses Yes 
Customizable Branding Yes 
Geo Targeting Yes 
Offline Form No 
Proactive Chat Yes 
Screen Sharing No 
Third Party Integration Yes 
Transfers / Routing No 
Website Visitor Tracking No 

Marketing Automation

A/B Testing Yes 
Analytics / ROI Tracking Yes 
Artificial Intelligence No 
Content / Blogging Platform No 
Customizable CTAs Yes 
Drip Campaigns Yes 
Dynamic Content Yes 
Landing Pages / Web Forms No 
Lead Scoring Yes 
Sales Intelligence No 
Search Marketing No 
Segmentation Yes 
Social Marketing Yes 
Website Visitor Tracking No 

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