Average Ratings 8 Ratings

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Average Ratings 0 Ratings

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Description

AssessTEAM is a cloud-based employee performance management platform that helps organizations evaluate, analyze, and improve team performance with real-time data and AI-powered insights. The software brings employee evaluations, continuous feedback, 360-degree feedback, goal setting, OKRs, KPIs, employee engagement, timesheets, and project portfolio management into one easy-to-use system. AssessTEAM’s AI-driven performance management features help companies turn plain job descriptions into measurable KPIs, making it easier to define role expectations and evaluate employees based on the work they actually perform. Organizations can also use AI to convert business goals into structured OKRs and break them down into actionable KPIs for departments, teams, and individuals. This helps employees understand priorities clearly and keeps managers aligned with company objectives. AssessTEAM also supports AI-assisted hiring by converting job descriptions into skill and capability assessments that can be sent to job seekers before formal interviews. Candidate responses can be scored automatically, helping hiring teams identify stronger applicants, save interview time, and structure interviews around areas that need deeper evaluation. The platform includes thousands of ready-to-use KPIs across industries, customizable evaluation templates, recurring and ad-hoc evaluations, mobile-friendly reviews, real-time performance reports, goal tracking, employee engagement tools, and integrations with popular business systems. For project-driven businesses, AssessTEAM connects employee timesheets with project budgets to provide real-time profitability tracking, margin risk alerts, and project performance visibility.

Description

The initial phase involves measurement, where we observe that clients frequently assess the customer service provided by their teams by listening to phone calls, analyzing chat interactions, or reviewing posts on social media platforms like Twitter and Facebook. However, the results are often documented in spreadsheets, leading to a situation where, after several weeks, extracting useful insights becomes so cumbersome that the quality program falters. OptiOp simplifies the process by enabling users to effortlessly create and maintain evaluation forms, conduct swift assessments across various skills and communication channels, provide feedback during employee meetings, and keep track of action items. It also measures the time taken to deliver feedback and ensures employees acknowledge receipt of that feedback. Additionally, you can utilize the chatbot feature to request a demo of the service. Furthermore, the advantages extend beyond basic measurements—consistent application of both measurement and feedback is crucial, which is why OptiOp facilitates efficient calibration sessions, uniting your evaluation or quality assurance team for better collaboration and improved outcomes. This comprehensive approach not only enhances service quality but also fosters a culture of continuous improvement within your organization.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Axis LMS Yes 
Basecamp Yes 
Facebook No 
Google Contacts Yes 
Microsoft 365 Yes 
Stackreaction Yes 
Wrike Yes 
Wufoo Yes 
X (Twitter) No 
Zapier Yes 
Zoho Projects Yes 

Integrations

Axis LMS No 
Basecamp No 
Facebook Yes 
Google Contacts No 
Microsoft 365 No 
Stackreaction No 
Wrike No 
Wufoo No 
X (Twitter) Yes 
Zapier No 
Zoho Projects No 

Pricing Details

$3.00/month/user
Competency evaluations + 360-feedback $3/person
Project performance evaluation $4/person
Productivity & Profitability evaluation $5/person
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Pulse Software Solutions LLC

Founded

2018

Country

Denver, United States

Website

www.assessteam.com

Vendor Details

Company Name

At the touch of a button

Founded

2013

Country

United Kingdom

Website

www.optiop.com

Product Features

360 Degree Feedback

Dashboard Yes 
Feedback / Surveys Yes 
Progress Tracking Yes 
Question Library Yes 
Rater Selection Yes 
Self Service Portal Yes 
Supports External Reviewers Yes 

Employee Engagement

Benchmarking Yes 
Cultural Alignment No 
Employee Awards Yes 
Employee Guides Yes 
Employee Recognition Yes 
Feedback Management Yes 
Goal Management Yes 
Health & Wellness Programs No 
Performance Management Yes 
Pulse Surveys Yes 

Employee Recognition

Goals Yes 
Leaderboards / Activity Tracking Yes 
Manager-to-Peer Recognition Yes 
Mention Management No 
Nominations No 
Peer-to-Peer Recognition Yes 
Performance Management Yes 
Rewards Catalog No 
Rewards Points Yes 
Social Recognition Yes 
eCards No 

Performance Management

360 Degree Feedback Yes 
Compensation Management Yes 
Custom Rating Scales Yes 
Customizable Templates Yes 
Individual Development Plans Yes 
On-going Performance Tracking Yes 
Peer Appraisals Yes 
Review Cycle Tracking Yes 
Self Service Portal Yes 
Self-Appraisals Yes 
Skills Assessments Yes 
Weighted Performance Measures Yes 

Product Features

Quality Management

Audit Management No 
Complaint Management No 
Compliance Management No 
Corrective and Preventive Actions (CAPA) No 
Defect Tracking No 
Document Control No 
Equipment Management No 
ISO Standards Management No 
Maintenance Management No 
Risk Management No 
Supplier Quality Control No 
Training Management No 

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