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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Ask Inline simplifies the complexities involved in gathering feedback by automating the creation of surveys, customer segmentation, and the extraction of meaningful insights. Instead of feeling guilty about the data you overlook, we provide you with actionable insights directly. Our platform enables the automatic collection of feedback from all customers, helping you stay attuned to the evolving sentiments of your clientele over time. Email-based surveys are particularly effective for following up after customer support interactions, purchases, or deliveries. Enhance your service by continuously monitoring the dynamics of your operations. With both classic and embeddable survey options, you can conduct NPS®, CSAT, or tailor-made surveys virtually anywhere. Whether integrated into the final stage of an online checkout or displayed on a kiosk at your upcoming event, Ask Inline facilitates your feedback collection needs. Getting started is quick and easy; your first survey can be launched in just minutes. Installation takes only seconds, or you can simply upload a list of contacts. Additionally, our smart sampling and filtering mechanisms ensure that users are not overwhelmed with too many surveys, maintaining a positive feedback experience. By using Ask Inline, you can gain deeper insights into customer experiences like never before.

Description

NPS Software for your business. Start collecting customer feedback by sending a simple Net Promoter Score® survey. Our automated survey platform will help increase response rates, collect actionable customer feedback, and maximize business growth. Multiple campaigns can be run to survey different audiences based on predefined schedules or events that were triggered in another application. You can combine email and in-app templates to reach customers on the channels that are most likely to respond to your surveys. You can personalize the survey templates' design and language and create a follow-up question that is based on the feedback. You can increase your response rate by using your domain and A/B testing subject lines. Also, have your audience verified for deliverability. Keep track of all the surveys sent to your audience. Workflows allow you to automate different processes and create unique scenarios.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Basecamp No 
Canopy No 
ConnectWise PSA No 
Constant Contact Lead Gen & CRM No 
Freshservice No 
Google Analytics No 
Insightly No 
Jitbit Help Desk No 
Lyftrondata No 
Mailgun No 
Trello No 
Workable No 
Xero No 
Zapier No 
Zoho Connect No 
vcita No 

Integrations

Basecamp Yes 
Canopy Yes 
ConnectWise PSA Yes 
Constant Contact Lead Gen & CRM Yes 
Freshservice Yes 
Google Analytics Yes 
Insightly Yes 
Jitbit Help Desk Yes 
Lyftrondata Yes 
Mailgun Yes 
Trello Yes 
Workable Yes 
Xero Yes 
Zapier Yes 
Zoho Connect Yes 
vcita Yes 

Pricing Details

$20 per month
Free Trial No 
Free Version Yes 

Pricing Details

$39 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Ask inline

Founded

2016

Country

United States

Website

www.askinline.com

Vendor Details

Company Name

Retently

Founded

2015

Country

United States

Website

www.retently.com

Product Features

Customer Satisfaction

360 Degree Feedback No 
Analytics Yes 
Call Reporting No 
Complaint Monitoring Yes 
Feedback Collection Yes 
Survey Management Yes 

Product Features

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools Yes 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) Yes 
Screenshot / Screen Capture No 
Surveys Yes 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Customer Loyalty

CRM No 
Corporate Memberships No 
Customer Activity Tracking Yes 
Discount Management No 
Gift Card System No 
Loyalty Card System Yes 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management Yes 

Customer Satisfaction

360 Degree Feedback No 
Analytics Yes 
Call Reporting No 
Complaint Monitoring No 
Feedback Collection Yes 
Survey Management Yes 

NPS

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