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Description
Arena is an all-in-one digital engagement platform that empowers organizations to build AI-driven communities directly on their websites and mobile apps. It offers a suite of interactive tools including live blogs, group chats, AI-powered chatbots, and automated content feeds to foster real-time audience interaction. The platform serves key industries like publishers, media, sports, entertainment, and e-commerce by driving traffic, increasing user engagement, generating leads, and monetizing audiences through integrated advertising. Arena’s advanced analytics provide detailed insights into user behavior and campaign performance, while its flexible visual customization ensures brand consistency. The platform emphasizes privacy, data rights, and GDPR compliance, offering scalable technology suitable for events with millions of users. Arena’s intuitive dashboard and no-code setup allow teams to launch and manage communities without extensive technical expertise. With 24/7 customer support and robust security, Arena delivers a seamless user and admin experience. Many leading brands trust Arena to boost engagement and deepen customer relationships.
Description
A communication platform designed to simplify interactions for both you and your clients. Group messaging is now more accessible, all within reach of your fingertips. With a single phone number, you gain access to one unified text inbox, allowing your entire team to stay informed about customer interactions, including responses and inquiries. Consolidate SMS texting, Facebook Messenger, and phone calls into one convenient location, eliminating the need for personal phone numbers while supporting multiple staff members through our mobile application. Monitor your team's response times and additional metrics with our comprehensive reporting features. Seamlessly integrate data from various applications to maintain a complete view of customer information. Invite your team members to communicate directly or through dedicated channels, and share notes to enhance collaboration on customer relationships. Create tailored groups for sending customized messages to specific audiences. Elevate your efficiency by integrating Myopolis with over 3,000 applications to automate your workflows. Additionally, sync your contacts with Hubspot to gain a comprehensive overview of all customer interactions and improve your service delivery. By leveraging these tools, you can foster stronger connections and streamline your customer service processes.
API Access
Has API
API Access
Has API
Integrations
Facebook
Facebook Messenger
Google
Google Ads
HubSpot CRM
HubSpot Customer Platform
Instagram
Reddit
WordPress
X (Twitter)
Integrations
Facebook
Facebook Messenger
Google
Google Ads
HubSpot CRM
HubSpot Customer Platform
Instagram
Reddit
WordPress
X (Twitter)
Pricing Details
$39/mo (billed anunally)
• Starter Plan: $39/month (billed annually) or $49/mo
• Professional Plan: $299/month (billed annually) or $349/mo
• Business Plan: $829/mo (billed annually) or $999/mo
• Enterprise Plan: Custom, please reach out to an Arena Expert.
• Professional Plan: $299/month (billed annually) or $349/mo
• Business Plan: $829/mo (billed annually) or $999/mo
• Enterprise Plan: Custom, please reach out to an Arena Expert.
Free Trial
Free Version
Pricing Details
$28 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Arena.im
Founded
2017
Country
United States
Website
arena.im/
Vendor Details
Company Name
Myopolis
Country
United States
Website
www.myopolis.com
Product Features
Blog
Analytics
Collaborative Writing
Comment Moderation
File Sharing
Group Posting
Monetization Tools
Post Management
Search
WYSIWYG Rich Text Editing
Cloud Communication Platform
Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition
Community
Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management
Website Management
White Label
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Virtual Classroom
Annotation Tools
Attendee Analytics
Audio/Video Conferencing
Customizable Branding
Electronic Hand Raising
File Sharing
Interactive/Collaboration Tools
Learning Management System
Live Chat
Live Streaming
Mobile Access
Multiple Camera Feeds
Notifications
Online Whiteboard
Schedule Management
Screen Sharing
Session Recording
Surveys / Polls
Web Browser-based
eCommerce Integration
Product Features
Brand Management
Approval Process Control
Artwork Management
Asset Management
Change Management
Fulfillment Distribution
Project Management
Conversational Marketing
Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat
Customer Communications Management
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content
Customer Data Platforms (CDP)
Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
Social Media Monitoring
Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video