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Description
Track fluctuations in customer sentiments and obtain insightful feedback throughout their mobile experience. By actively listening to real-time feedback across mobile platforms, you can effectively monitor the voice of your customer and assess emotional changes. Ensure feedback is directed appropriately to enhance customer retention and drive product decisions that prioritize customer needs. Our surveys, designed specifically for mobile, combined with accurate targeting based on user interactions within the app, set a new standard in the mobile landscape and empower brands to efficiently complete their customer feedback loop. While NPS serves as a retrospective metric, providing limited insight into customer perceptions of your brand or product, Apptentive reveals the underlying reasons behind NPS and CSAT scores, focusing on detailed features or specific customer interactions. Swiftly engage your most loyal customers with exclusive offers or invite their suggestions to help shape your product strategy. By showcasing tailored messages or offers that reflect your responsiveness to their feedback, you foster a deeper connection with your audience while enhancing their overall experience.
Description
What is the app for?
Hey,Listen! Companies can easily get feedback and ideas from clients. Clients can comment on and like ideas so that the company can know which ideas are most popular with its users.
Why would you need it?
It is essential if your company needs to quickly collect feedback from customers/users or discover which features/ideas are most popular among clients in order to implement them first.
Who is it for?
Software developers, small businesses, and marketers/product managers.
What makes it stand out among the crowd?
It's very easy to set it up. Sign up, create a board and send the link out to your clients. We only care about getting feedback from our clients.
What's next?
If the project is successful, we will listen to our clients and find out what their next steps are. But for now, we have the roadmap view, idea searching, and ideas grouping.
API Access
Has API
API Access
Has API
Integrations
Contentsquare
Desktop.com
NextDNS
Topbox
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Apptentive
Founded
2011
Country
United States
Website
www.apptentive.com
Vendor Details
Company Name
Ursa Minor
Founded
2018
Country
Mauritius
Website
heylisten.app/
Product Features
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Product Features
360 Degree Feedback
Dashboard
Feedback / Surveys
Progress Tracking
Question Library
Rater Selection
Self Service Portal
Supports External Reviewers
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Product Roadmap
Collaboration
Content Import / Export
Diagramming
Drag & Drop
Feature Management
Milestone Tracking
Prioritization
Requirements Management
Workflow Management