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Description
Antidote serves as a comprehensive platform for playtesting and user research, aimed at assisting game developers in obtaining valuable insights from actual players. It encompasses a range of tools for collecting and analyzing data, such as integrated surveys, gameplay footage, facial recordings, think-aloud comments, touch interactions on mobile devices, controller inputs, game events, and links to Steam and Xbox Connect. The platform includes advanced data analysis capabilities, featuring survey evaluations, word cloud generation, sentiment assessments, transcripts of think-aloud sessions, emotion recognition, AI-driven insights, annotations, and the creation of automated reports. Additionally, Antidote offers diverse game distribution options, such as launch protection, watermarking, local installations, cloud streaming, and third-party sharing through platforms like Steam, Epic, TestFlight, and Google Play. It also incorporates robust access management features, facilitating team and community oversight to enhance collaboration and ensure effective project management. By providing these extensive tools, Antidote empowers game studios to improve their games based on real user feedback and data-driven insights.
Description
Steam-connect serves as the comprehensive software solution for managing all your customer interactions. By consolidating all communication channels into a single interface, your team can concentrate entirely on their core competencies: engaging with customers! Are you interested in learning more about how we implement our system? With Steam-connect, you can handle both inbound and outbound customer communication seamlessly and in a fully integrated manner. You have the flexibility to customize the platform according to your needs, and there’s no need for any specialized technical skills, as our support team is always available to assist. Additionally, Steam-connect offers valuable insights into the workload of your customer service department, measuring employee performance and the outcomes of various campaigns, enabling you to optimize your strategies effectively. Overall, Steam-connect empowers businesses to enhance their customer engagement and operational efficiency.
API Access
Has API
API Access
Has API
Integrations
Android
Apple iOS
Google Play
ONEsite
Rambox
TestFlight
Unreal Engine
Windows 10
Wufoo
Zapier
Integrations
Android
Apple iOS
Google Play
ONEsite
Rambox
TestFlight
Unreal Engine
Windows 10
Wufoo
Zapier
Pricing Details
$182 per month
Free Trial
Free Version
Pricing Details
$5 per user per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Antidote.gg
Founded
2017
Country
Spain
Website
antidote.gg/
Vendor Details
Company Name
Codelogic
Founded
2007
Country
Netherlands
Website
www.callcenter-software.com/en/
Product Features
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
