Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
With AnswerChat, customers visiting your site can quickly determine if a representative is available for a chat. To initiate a conversation, all they have to do is click the AnswerChat button located on your webpage, eliminating the need for any software installation or downloads. If no representatives are available, customers will seamlessly be redirected to an online email form to reach out to you. When a chat request comes in, a new window will pop up on your screen, accompanied by a ringing sound if your sound system is active, displaying the visitor's name and the specific page they are viewing. You have the option to accept the chat, transfer it to another operator, or direct the visitor to the email form. Additionally, for record-keeping, AnswerChat enables you to print the chat session or easily copy and paste the conversation text for use in various applications. This user-friendly interface enhances communication and ensures that no customer inquiry goes unanswered.
Description
I assist in safeguarding your credit card account by identifying unexpected charges and generating virtual card numbers for your online shopping needs. Additionally, I keep track of your spending by overseeing your credit card transactions and providing valuable insights regarding free trials, recurring payments, and other financial activities. Whenever you have questions or need assistance, I'm here to chat, check your balance, and provide answers. I also send timely notifications about crucial account activities, allowing you to respond swiftly to any changes. Whether you're shopping from your desktop or managing your finances on the go, I can create virtual card numbers and send alerts directly to your smartwatch, ensuring you stay informed no matter where you are. With my assistance, you can maintain a better overview of your financial health and make more informed decisions.
API Access
Has API
No
API Access
Has API
No
Integrations
Akoya
No
Google Chrome
No
Taiki
No
Pricing Details
$19.95 per month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Alpha Media
Country
United States
Website
www.alphamedia.net/products/ac/v20/index.htm
Vendor Details
Company Name
Capital One
Country
United States
Website
www.capitalone.com/digital/eno/
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
Yes
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No