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Average Ratings 0 Ratings
Description
With AnswerChat, customers visiting your site can quickly determine if a representative is available for a chat. To initiate a conversation, all they have to do is click the AnswerChat button located on your webpage, eliminating the need for any software installation or downloads. If no representatives are available, customers will seamlessly be redirected to an online email form to reach out to you. When a chat request comes in, a new window will pop up on your screen, accompanied by a ringing sound if your sound system is active, displaying the visitor's name and the specific page they are viewing. You have the option to accept the chat, transfer it to another operator, or direct the visitor to the email form. Additionally, for record-keeping, AnswerChat enables you to print the chat session or easily copy and paste the conversation text for use in various applications. This user-friendly interface enhances communication and ensures that no customer inquiry goes unanswered.
Description
I assist in safeguarding your credit card account by identifying unexpected charges and generating virtual card numbers for your online shopping needs. Additionally, I keep track of your spending by overseeing your credit card transactions and providing valuable insights regarding free trials, recurring payments, and other financial activities. Whenever you have questions or need assistance, I'm here to chat, check your balance, and provide answers. I also send timely notifications about crucial account activities, allowing you to respond swiftly to any changes. Whether you're shopping from your desktop or managing your finances on the go, I can create virtual card numbers and send alerts directly to your smartwatch, ensuring you stay informed no matter where you are. With my assistance, you can maintain a better overview of your financial health and make more informed decisions.
API Access
Has API
API Access
Has API
Integrations
Akoya
Coast
Google Chrome
Taiki
Pricing Details
$19.95 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Alpha Media
Country
United States
Website
www.alphamedia.net/products/ac/v20/index.htm
Vendor Details
Company Name
Capital One
Country
United States
Website
www.capitalone.com/digital/eno/
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management