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ease
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support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

With AnswerChat, customers visiting your site can quickly determine if a representative is available for a chat. To initiate a conversation, all they have to do is click the AnswerChat button located on your webpage, eliminating the need for any software installation or downloads. If no representatives are available, customers will seamlessly be redirected to an online email form to reach out to you. When a chat request comes in, a new window will pop up on your screen, accompanied by a ringing sound if your sound system is active, displaying the visitor's name and the specific page they are viewing. You have the option to accept the chat, transfer it to another operator, or direct the visitor to the email form. Additionally, for record-keeping, AnswerChat enables you to print the chat session or easily copy and paste the conversation text for use in various applications. This user-friendly interface enhances communication and ensures that no customer inquiry goes unanswered.

Description

I assist in safeguarding your credit card account by identifying unexpected charges and generating virtual card numbers for your online shopping needs. Additionally, I keep track of your spending by overseeing your credit card transactions and providing valuable insights regarding free trials, recurring payments, and other financial activities. Whenever you have questions or need assistance, I'm here to chat, check your balance, and provide answers. I also send timely notifications about crucial account activities, allowing you to respond swiftly to any changes. Whether you're shopping from your desktop or managing your finances on the go, I can create virtual card numbers and send alerts directly to your smartwatch, ensuring you stay informed no matter where you are. With my assistance, you can maintain a better overview of your financial health and make more informed decisions.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Akoya No 
Google Chrome No 
Taiki No 

Integrations

Akoya Yes 
Google Chrome Yes 
Taiki Yes 

Pricing Details

$19.95 per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Alpha Media

Country

United States

Website

www.alphamedia.net/products/ac/v20/index.htm

Vendor Details

Company Name

Capital One

Country

United States

Website

www.capitalone.com/digital/eno/

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat Yes 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

Product Features

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Privacy

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