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Description
Anonysis offers a user-friendly and effective platform for gathering anonymous feedback and leveraging AI-based analysis to derive valuable insights. By promoting open dialogue without the risk of judgment or retaliation, Anonysis transforms candid feedback into practical data that empowers organizations to make well-informed and decisive choices. Notable features encompass anonymous feedback collection that allows participants to provide sincere opinions without fear of consequences; AI-driven analysis utilizing sophisticated algorithms to sift through feedback, identifying patterns, trends, and concealed insights; actionable data that translates raw feedback into straightforward recommendations for strategic decision-making; and a simple interface designed to facilitate the feedback gathering process. Moreover, investing in comprehensive training, skill enhancement programs, and ongoing learning opportunities is essential for equipping the workforce to embrace AI effectively while alleviating concerns about potential job loss. Such initiatives not only foster a culture of adaptability but also ensure that employees feel supported in their evolving roles within an AI-enhanced environment.
Description
Experience the essence of your brand by consistently gathering feedback at crucial touchpoints, whether online or offline. Cultivating a customer-focused environment becomes achievable through the actionable insights derived from this feedback data. By actively managing feedback and creating marketable content, you can significantly influence the overall reputation of your organization. Transactional feedback occurs when you solicit opinions from individuals—such as customers, suppliers, or agents—following their interactions with your business. This feedback can be collected at various touchpoints, including but not limited to purchase orders, claims, product deliveries, check-outs, service technician visits, and more. Each piece of feedback is linked to someone who has genuinely engaged with your organization, adding authenticity and value to the insights gathered. A key advantage of transactional feedback lies in its capacity to capture opinions at the moment they shift. Since perceptions of your organization typically evolve due to specific triggers, individuals are more inclined to alter their views. By understanding these changes, you can better align your strategies with customer expectations and enhance your overall service delivery.
API Access
Has API
API Access
Has API
Integrations
ChatGPT
Pricing Details
$0.50 per response
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Anonysis
Website
www.anonysis.io
Vendor Details
Company Name
eTrusted
Country
Germany
Website
enterprise.etrusted.com
Product Features
Product Features
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback