Reprise License Manager Reviews

Summary: It's a very stable and easy to use license management system with great customer support. We are glad that we chose RLM 7 years ago, instead of getting our own programmers back then to develop one from scratch.

Positive: RLM is highly versatile and customizable, making it suitable for our product even when we change the way we use the system. Customer support is very responsive and provide spot-on advice or solution.

Negative: Although RLM offers periodic updates and improvements, it's difficult to replace the older version in place . Documentation can be simpler.

Summary: We've been using this product for over ten years and we continue to be very happy with it.

Positive: Flexible licensing model.
Easy to use API.
Responsive technical support

Negative: The basic API does not support access to the license server's internal database, which would be very useful when writing scheduling software.

Summary: We've been using this for our C++ cross-platform (Windows and Linux) product, deployed at Fortune 500 companies.

Positive: Easy to handle, both for us and our customers. We've dealt with customer support only once in 11 years (a big plus in itself) and the reply was fast and to the point.

Negative: On first setup the documentation is distributed over a few small text files, a single, small document would be easier to grasp.

Summary: RLM has proved a wise choice for us, we never looked back.

Positive: RLM is a robust and mature license management solution. It has all the features we might ever need. Support is quick to respond and a minor issue was resolved in no time.

Negative: Documentation could be better, sometimes it's hard to find what you're looking for. The requirement that no firewall exists between primary and backup is a bit restrictive for some of our customers.

Summary: Reprise is a full featured, flexible license manager. Most companies already have Reprise in house so there is acceptance of my software when using Reprise. Reprise is well liked and respected by my customers.

Positive: Reprise uses easy to create text based license files with encryption keys. New product features are easily added. Generating license keys takes seconds.

Negative: I develop in Python and had to write my own C++ DLLs to import using Python ctypes. This works great, but it would have been better to have out of the box Python exposure.

Summary: RLM is a great licensing solution for large and small projects. It saves us a lot of development time that we can spend on the primary functionality of our products.

Positive: Multi-platform support
Rich functionality
Great technical support

Negative: No significant problems found so far. Minor issues were resolved with assistance of RLM technical support.

Summary: Our overall impression of RLM is that it is an excellent product for both developers and license administrators.

Positive: We switched to RLM in 2007. We have had very few issues with integration of RLM into our applications. And we have had very few issues to resolve with our end-customers related to RLM. Overall, RLM just works!

Negative: Sometime their support response emails are a bit thin.

Summary: We needed a robust solution that includes several activation keys (one for each product feature tied to a nodelock key). and using RLM we were able to design a multi-key architecture that works great. Our client's servers only contact the RLM activation server during product installs and updates, and the licenses are managed on the server offline after that.

Positive: * Robust key management and activation strategies (including multi-key)
* Reprise hosted RLM activation server for key activation and management
* Easy to use RLM API that fits perfectly into our software
* RLM activation server has never failed us, the uptime is amazing
* Excellent technical support

Negative: The provided API documentation could be better, especially when implementing a strategy that uses AlternateServer/Nodelock keys associated with a rehostable nodelock key.

Summary: We'd used an in-house licensing system for years but it had become very difficult to accommodate the requirements of the large customers. We wanted to minimize costs associated with licensing, so it made sense to buy a third-party solution rather than attempt to extend our own system. We found that RLM did everything that our existing system did, and more. We save time and money by using it.

Positive: I work at a 50-person company that develops specialised software tools for (mostly) large industrial customers. RLM has now largely replaced our legacy in-house licensing system.

It was easy to integrate RLM's client library, the documentation was good, and staff at our larger customers already had experience with other products that used RLM, so it reduced their costs too.

We were able to continue to use licenses tied to HASP keys in addition to licenses tied to host IDs. We don't need to spend time and money maintaining our in-house license system.

RLM's support have always been helpful and responsive.

Negative: RLM's license server is a command-line program which is not so easy to install as a Windows service. It would be better if there were GUI tools to help users setup and configure the server, and install/update license files.

We'd hoped for more tools to manage licenses for customers, something with a persistent customer database and an easy interface for issuing new license files and updating existing ones. RLM does include a tool that does some of this, but it has a minimal feature set, and many things can only be done by editing the license files directly.

Summary: Good license management software. Easy to install and use with a certain level of IT support.

Positive: The hosted activation feature makes creating license files easy for developers, and external and internal customers.
Ability to define groups of products for software with components that have different licensing requirements.
Easy for customers

Negative: Documentation should be updated to include example use cases

Summary: We have been using RLM for approximately 10 years. There were a couple of alternative products at that time, but RLM appeared to have all the features that we desired and was more reasonably priced. We have never looked for an alternative since and are very happy with the software, customer service, and support - although support has rarely been needed. Our customers rarely complain about running RLM as a service - when they do it is usually related to IT firewall restrictions rather than the software itself.

Positive: RLM is easy to get started with and provides all the licensing requirements that we need at a reasonable price.

Negative: I cannot think of any cons that would require me to fill up 50 characters worth of space in this box.

Summary: Extremely good experience all round for isv's and clients.
I would certainly recommend it.

Positive: Simple for clients to set up and manage.
Well documented for both the vendor and isv.
Excellent customer support

Negative: The platforms that the ISV buys into dictates what platforms the client can use for their server.

Summary: I definitely saved a lot of headache and loss by implementing RLM.

Positive: My customers really like how robust and flexible the system is.

Negative: It took quite a bit for me to implement, since my code experience is intermediate. An experienced developer would take not more than a few days, though.

Summary: We have a niche geoscience software product used mainly in the oil and gas industry. We've been a client for over nine years. Recommended.

Positive: The flexibility and scope of coverage - we can licence severs, dongles, linux, OS/X, PCs. Technical support is very good, you quickly get through to expert help in resolving issues. We were able tin integrate our legacy dongles into the product, ensuring a smooth transition.

Negative: Nothing really. Licensing is quite complex, so you have to think through your strategy clearly. The only issue has been that a couple of corporate clients have trouble understanding that there's more than one server licensing product, and they have to install the admin components.

Summary: The best licensing solution for any software. It is easy to integrate and very user friendly

Positive: The Reprise License Manager is a flexible licensing system with all the features you will ever need. We have been using RLM for about 5 years now and our customer base is very happy with the functionality.

It is easy to install and use. Plus Reprise have excellent backup support for both software vendors and end user system administrators.

Negative: I find the software the perfect solution for our needs and have found no disadvantages with using RLM.