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Description
Alida provides comprehensive feedback and in-depth insights from your customers, enabling you to make informed decisions collaboratively rather than unilaterally. As the sole global platform for Customer Experience Management and insights, Alida empowers brands to gather and utilize extensive feedback alongside profound insights. This approach ensures that you deliver an exceptional customer experience backed by actionable intelligence. By leveraging Alida, some of the world’s leading brands gain a significant edge in the market. Our services eliminate the uncertainty associated with crucial decision-making by prioritizing the voices of both your customers and employees. This method is essential for minimizing customer attrition, fostering meaningful interactions, and identifying fresh market opportunities. We are dedicated to stepping outside our comfort zone and embracing innovative strategies, provided we are confident that they align with our core values. This commitment to the unexpected not only sets us apart but also cultivates an environment ripe for growth and success.
Description
Our all-encompassing platform provides the insights and resources necessary for enterprise go-to-market teams to achieve optimal performance, deal after deal. Databook equips sales professionals with data-driven insights covering aspects like opportunity intelligence and buying propensity. By concentrating on account-based sales and marketing, teams can expedite their sales cycles. With the right information at their fingertips, go-to-market teams acquire a distinctive view of why businesses are prepared to purchase, the outcomes they desire, and the timing of deals likely to close. This empowers them to consistently meet or surpass their quotas. With just a few clicks, Databook enables sales representatives to produce sophisticated presentations that effectively address key decision-makers who can drive substantial deals. This streamlined approach allows for efficient pipeline filling and attracts more victories with less effort. Now, the entire go-to-market team can systematically generate and clinch significant enterprise contracts, all while utilizing an intuitive, secure, cloud-based application supported by a variety of productivity-boosting modules. Additionally, the platform fosters collaboration among teams, ensuring that everyone is aligned and informed throughout the sales process.
API Access
Has API
API Access
Has API
Integrations
Alchemer
Emissary
Facebook
Google Analytics
HubSpot CRM
HubSpot Customer Platform
Huunu
Intercom
LivingLens
Marketo
Integrations
Alchemer
Emissary
Facebook
Google Analytics
HubSpot CRM
HubSpot Customer Platform
Huunu
Intercom
LivingLens
Marketo
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Alida
Founded
2000
Country
Canada
Website
www.alida.com
Vendor Details
Company Name
Databook
Country
United States
Website
trydatabook.com
Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Experience Management
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Product Features
Sales Intelligence
CRM Integration
Data Cleaning
Data Enrichment
Data Import/Export
Data Mining
Data Verification
Email Integration
Lead Scoring
List Building
Performance Management
Pipeline Management
Predictive Modeling/Analytics
Prospecting Tools
Reporting/Analytics
Sales Forecasting