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Description

ManageEngine's AlarmsOne serves as a comprehensive alert management platform that enables users to oversee notifications from various IT management tools seamlessly. This solution offers straightforward integration with numerous on-premises and SaaS IT infrastructure monitoring systems. By creating an account and setting up the Alarm Poller on their server, users can effectively centralize their IT alerts. Additionally, AlarmsOne provides real-time notifications along with multi-channel communication options, ensuring that responses are swift and efficient. This capability is particularly beneficial for organizations looking to enhance their incident response times.

Description

AlertOps is an industry-leading Incident Response Automation and Alert Management Platform. A SaaS-based software solution, collaboration and automation hub that enables an organization to dramatically improve the issue notification, escalation, and time to resolution process. As incidents occur that impact business-critical processes and revenue streams, the platform alerts the right people at the right time and with the right data to enable rapid incident resolution. As organizations evaluate solutions to improve and transform critical incident response -- to support ever-increasing customer and business requirements -- the AlertOps platform is uniquely suited with category-leading features to enable better and seamless customer experiences while helping drive improved operational efficiency and boosting business results. Discover why, many of the world’s largest companies leverage AlertOps to respond more rapidly, outmaneuver their competitors and win when moments matter.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Dynatrace Yes 
Jira Yes 
Jira Work Management Yes 
Nagios XI Yes 
New Relic Yes 
SolarWinds Loggly Yes 
Splunk Cloud Platform Yes 
Airbrake No 
Auvik No 
Catchpoint No 
CircleCI No 
Freshdesk No 
Google Cloud Trace No 
Icinga No 
OpenText Service Management No 
Quickbase No 
RapidSpike No 
SolarWinds Network Performance Monitor (NPM) Yes 
Zendesk No 
Zoho One No 

Integrations

Dynatrace Yes 
Jira Yes 
Jira Work Management Yes 
Nagios XI Yes 
New Relic Yes 
SolarWinds Loggly Yes 
Splunk Cloud Platform Yes 
Airbrake Yes 
Auvik Yes 
Catchpoint Yes 
CircleCI Yes 
Freshdesk Yes 
Google Cloud Trace Yes 
Icinga Yes 
OpenText Service Management Yes 
Quickbase Yes 
RapidSpike Yes 
SolarWinds Network Performance Monitor (NPM) No 
Zendesk Yes 
Zoho One Yes 

Pricing Details

$15.00/month/user
Starting price $15.00/month/user
Free Trial Yes 
Free Version Yes 

Pricing Details

$0.00/month/user
To know about our pricing please visit our pricing page
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

ManageEngine

Founded

1996

Country

United States

Website

www.manageengine.com

Vendor Details

Company Name

AlertOps

Founded

2015

Country

United States

Website

alertops.com

Product Features

Integration

Dashboard Yes 
ETL - Extract / Transform / Load No 
Metadata Management No 
Multiple Data Sources No 
Web Services Yes 

Issue Tracking

Assignment Management No 
Dashboard Yes 
Escalation Management Yes 
Issue Auditing No 
Issue Scheduling Yes 
Knowledge Base Yes 
Project Management Yes 
Recurring Issues Yes 
Scheduling Yes 
Task Management No 

IT Alerting

Alert Noise Reduction No 
Alert Routing No 
Dynamic Notifications No 
Enriched Incident Context No 
Escalation Policies No 
Incident History Audit No 
Multi-User Alerting No 
Multiple Alert Types No 
On-Call Management No 
Rich HTML Email Notifications No 

IT Management

Capacity Monitoring No 
Compliance Management No 
Event Logs Yes 
Hardware Inventory No 
IT Budgeting No 
License Management No 
Patch Management No 
Remote Access Yes 
Scheduling Yes 
Software Inventory No 
User Activity Monitoring No 

Log Management

Archiving No 
Audit Trails No 
Compliance Reporting No 
Consolidation Yes 
Data Visualization No 
Event Logs Yes 
Network Logs No 
Remediation No 
Syslogs No 
Thresholds No 
Web Logs No 

Server Management

CPU Monitoring No 
Credential Management No 
Database Servers No 
Email Monitoring No 
Event Logs Yes 
History Tracking Yes 
Patch Management No 
Scheduling Yes 
User Activity Monitoring No 
Virtual Machine Monitoring No 

Product Features

DevOps

Approval Workflow Yes 
Dashboard Yes 
KPIs Yes 
Policy Management No 
Portfolio Management No 
Prioritization No 
Release Management Yes 
Timeline Management Yes 
Troubleshooting Reports Yes 

Incident Management

Audit Trail No 
Corrective Actions (CAPA) No 
Disaster Recovery No 
IT Incident Management No 
Incident Reporting No 
OSHA Compliance No 
Root-Cause Diagnosis No 
Safety Management No 
Task Management No 
Ticket Management No 

Issue Tracking

Assignment Management Yes 
Dashboard Yes 
Escalation Management Yes 
Issue Auditing No 
Issue Scheduling Yes 
Knowledge Base Yes 
Project Management Yes 
Recurring Issues No 
Scheduling Yes 
Task Management No 

IT Alerting

Alert Noise Reduction No 
Alert Routing No 
Dynamic Notifications No 
Enriched Incident Context No 
Escalation Policies No 
Incident History Audit No 
Multi-User Alerting No 
Multiple Alert Types No 
On-Call Management No 
Rich HTML Email Notifications No 

IT Service

Contract Management No 
IT Asset Management No 
Incident Management No 
Knowledge Management No 
Release Management No 
Self Service Portal No 
Service Catalog No 
Service Reporting No 
Ticket Management Yes 

ITSM

Asset Tracking No 
Availability Management No 
Change Management No 
Configuration Management No 
Contract/License Management No 
Dashboard No 
Incident Management Yes 
Problem Management No 
Project Management No 
Release & Deployment Management No 
Self Service Portal No 

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