24Cevent Description
24Cevent serves as a comprehensive incident management platform that streamlines alert processes, minimizes distractions, and enhances the speed of team responses to essential incidents.
This platform seamlessly connects with various monitoring tools, directs alerts to appropriate teams, and ensures that notifications are sent through dependable channels including phone calls, email, WhatsApp, and collaboration platforms.
Noteworthy features encompass smart alert correlation, adaptable workflows, escalation protocols, SLA monitoring, and the innovative AI-driven incident response system, 24Brains.
To discover how teams are simplifying their incident response and alleviating operational burdens, simply search for "24Cevent" online for more information.
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Incident Tracker
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ITOC360
ITOC360: A Cutting-Edge AI-Driven Incident Management Solution
ITOC360 is an innovative AI-driven incident management solution designed to assist IT and operations teams in quickly identifying, routing, and resolving incidents while minimizing manual intervention and reducing the likelihood of overlooked alerts.
Functionality of ITOC360
This platform consolidates alerts from your entire monitoring framework, employing artificial intelligence to filter out distractions, correlate related events, and pinpoint issues that warrant human involvement. Upon detecting a genuine incident, ITOC360 automatically initiates the appropriate response by notifying relevant personnel through their chosen communication methods, executing predefined runbooks, and escalating situations in accordance with established policies. Additionally, this capability streamlines incident response, enabling teams to focus on critical tasks and enhancing overall operational efficiency.
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Pricing
Pricing Starts At:
$30/contact/month
Free Trial:
Yes
Integrations
Company Details
Company:
24Cevent
Year Founded:
2016
Headquarters:
Chile
Website:
www.24cevent.com
Media
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Product Details
Platforms
Web-Based
iPhone App
Android App
Types of Training
Training Docs
Live Training (Online)
Training Videos
Customer Support
Online Support
24Cevent Features and Options
Incident Management Software
IT Incident Management
Incident Reporting
Root-Cause Diagnosis
Ticket Management
24Cevent User Reviews
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