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Description
Utilize a contactless solution for capturing and assessing immediate customer feedback in restrooms and various locations. A QR code linked to a question is made available through stickers, cards, posters, or stands. Customers simply scan the QR code and cast their votes effortlessly. Satisfied patrons are encouraged to share their experiences on social media for a review. Obtain AirVote QR smileys to enhance your business's engagement. Choose the specific questions to pose to your clientele. Comprehensive reports provide insights into service trends based on time or location. If you receive an alert, you have the ability to dispatch maintenance quickly. Streamline maintenance schedules effectively. Evaluate both staff performance and overall business efficiency. Engage customers directly in your operations. Anonymous feedback can reveal insights you might otherwise overlook. Boost your profitability, as feedback from AirVote may highlight a customer's need for additional services beyond their initial requests. Facilitate more positive social media reviews by directing satisfied customers to your review pages on those platforms, thereby enhancing your online reputation and visibility.
Description
This straightforward yet impactful NPS tool is crafted to assess and enhance customer satisfaction effectively. You can dispatch personalized NPS surveys that reflect your brand's essence, enabling you to gather crucial feedback on a daily basis. Engage with your customers through multiple channels including in-app, web, or email. With real-time analytics, you can track trends, pinpoint satisfied clients, and identify those who may be at risk. Leverage live data to monitor NPS results by various factors such as channels and geographical locations. Additionally, you can tag and prioritize product concerns, delegate them to your team, and ensure follow-ups to resolve any issues. By improving the customer journey, you can convert detractors into advocates and express gratitude to your loyal supporters. Furthermore, create automated workflows that encourage satisfied customers to leave reviews on leading review sites or to participate in referral programs, thereby amplifying your brand’s outreach. Ultimately, this solution not only measures customer happiness but actively contributes to fostering lasting relationships with your clientele.
API Access
Has API
API Access
Has API
Integrations
Facebook
Freshdesk
Google
HubSpot CRM
HubSpot Customer Platform
Intercom
Ortto
Salesforce
Slack
Tripadvisor
Integrations
Facebook
Freshdesk
Google
HubSpot CRM
HubSpot Customer Platform
Intercom
Ortto
Salesforce
Slack
Tripadvisor
Pricing Details
$30 per site per month
Free Trial
Free Version
Pricing Details
$19 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
AirVote
Founded
2019
Country
United States
Website
air-vote.com
Vendor Details
Company Name
GrowthScore
Founded
2013
Country
United State
Website
growthscore.io
Product Features
Asset Tracking
Activity Tracking
Audit Trails
Barcoding / RFID
Checkout / Check-In
Depreciation Tracking
Disposal Tracking
Inventory Management
Location Tracking
QR Codes
Reservations
Service History
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Polling
Data Analysis Tools
Email Distribution
Feedback Collection
Live Results Tracking
Multiple Question Types
Online Polling
Phone Polling
Presentation Tools
Q & A
SMS Polling
Skip Logic
Supports Audio / Images / Video
Product Features
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label