Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Utilize a contactless solution for capturing and assessing immediate customer feedback in restrooms and various locations. A QR code linked to a question is made available through stickers, cards, posters, or stands. Customers simply scan the QR code and cast their votes effortlessly. Satisfied patrons are encouraged to share their experiences on social media for a review. Obtain AirVote QR smileys to enhance your business's engagement. Choose the specific questions to pose to your clientele. Comprehensive reports provide insights into service trends based on time or location. If you receive an alert, you have the ability to dispatch maintenance quickly. Streamline maintenance schedules effectively. Evaluate both staff performance and overall business efficiency. Engage customers directly in your operations. Anonymous feedback can reveal insights you might otherwise overlook. Boost your profitability, as feedback from AirVote may highlight a customer's need for additional services beyond their initial requests. Facilitate more positive social media reviews by directing satisfied customers to your review pages on those platforms, thereby enhancing your online reputation and visibility.
Description
Delighted is a turnkey platform for customer experience that helps high-growth companies and established enterprises such as Allbirds, Instacart and Invision, Opentable and Affirm to improve customer loyalty through actionable feedback.
Customer feedback can be incorporated into your business strategy within minutes, not weeks.
Easily customize NPS, CSAT and CES survey templates in Delighted
- Send surveys directly to customers via email, SMS text, in app, or link URL.
- Create 2-click integrations: Set up surveys and integrate real-time feedback in your existing toolset, such as e.g. Slack, Salesforce and Shopify, Stripe, Hubspot and many more
- Surface trends that need immediate attention using AI-driven survey text analysis and pre-built reports.
- Get immediate action with email digests and alerts that you can customize by department so that feedback reaches the people who can make a difference
API Access
Has API
API Access
Has API
Integrations
BI Book
BOSCO
Churned
Freshsuccess
Geckoboard
HubSpot Customer Platform
HubSpot Service Hub
Idiomatic
Intercom
Ketch
Integrations
BI Book
BOSCO
Churned
Freshsuccess
Geckoboard
HubSpot Customer Platform
HubSpot Service Hub
Idiomatic
Intercom
Ketch
Pricing Details
$30 per site per month
Free Trial
Free Version
Pricing Details
Free
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
AirVote
Founded
2019
Country
United States
Website
air-vote.com
Vendor Details
Company Name
Qualtrics
Founded
2002
Country
United States
Website
delighted.com
Product Features
Asset Tracking
Activity Tracking
Audit Trails
Barcoding / RFID
Checkout / Check-In
Depreciation Tracking
Disposal Tracking
Inventory Management
Location Tracking
QR Codes
Reservations
Service History
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Polling
Data Analysis Tools
Email Distribution
Feedback Collection
Live Results Tracking
Multiple Question Types
Online Polling
Phone Polling
Presentation Tools
Q & A
SMS Polling
Skip Logic
Supports Audio / Images / Video
Product Features
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
SMS Survey
Alerts / Notifications
Analytics / Reporting
Audience Targeting
Campaign Management
Contact Management
Customizable Templates
Keyword Tracking
MMS
Mass Texting
Message Personalization
Scheduled Messaging
Survey Builder
Template Management
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video