Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

8x8
Alvaria CX Suite
Alvaria Cloud
Amazon Connect
Asterisk
Avaya Aura
Avaya Contact Center
Cisco Webex Contact Center
CoreInteract by Altigen
Enghouse Interactive Contact Center
Five9
Genesys Cloud
LiveVox
MiContact Center Business
NICE CXone
Newbridge
Sharpen
Sinch MessageMedia
Smartz Solutions
Twilio

Integrations

8x8
Alvaria CX Suite
Alvaria Cloud
Amazon Connect
Asterisk
Avaya Aura
Avaya Contact Center
Cisco Webex Contact Center
CoreInteract by Altigen
Enghouse Interactive Contact Center
Five9
Genesys Cloud
LiveVox
MiContact Center Business
NICE CXone
Newbridge
Sharpen
Sinch MessageMedia
Smartz Solutions
Twilio

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Vendor Details

Company Name

Portage Communications

Website

portagecommunications.com/call-center-scheduling-software/

Vendor Details

Company Name

CommunityWFM

Founded

2005

Country

United States

Website

www.communitywfm.com

Product Features

Workforce Management

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

Workforce Optimization (WFO)

Interaction Analytics
Liability Recording
Performance Management
Quality Management
Real-time Guidance
Reporting
Speech Analytics
Surveying
Workforce Management
eLearning

Product Features

Workforce Management

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

Workforce Optimization (WFO)

Interaction Analytics
Liability Recording
Performance Management
Quality Management
Real-time Guidance
Reporting
Speech Analytics
Surveying
Workforce Management
eLearning

Alternatives

Call Center Designer Reviews

Call Center Designer

Portage Communications

Alternatives

Qfiniti Reviews

Qfiniti

OpenText CEM