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Average Ratings 0 Ratings
Description
Our straightforward customer engagement solution prioritizes your clients, often showing more concern than you might. Acting as a seamless extension of your current customer support teams, we deploy a remote workforce dedicated to enhancing various aspects of customer success. Our commitment to giving back is reflected in our belief that individuals from disadvantaged backgrounds can excel in delivering exceptional customer service and fostering loyalty due to their unique perspectives. We focus on recruiting and training top talent located in North America, ensuring inclusivity regardless of disabilities or personal circumstances, which leads to a team that genuinely empathizes and connects with your customers. Our ability to rapidly scale means we can effortlessly manage chat volumes, accommodating the needs of both emerging startups and large enterprises alike. With some of our largest clients onboarding over 20,000 new customers daily, we have a deep understanding of scalability and can tackle significant volumes without any challenges. Furthermore, we seamlessly integrate with all leading ERPs and CRMs, providing a comprehensive support solution that meets the demands of modern businesses. In essence, we not only enhance customer interactions but also foster a culture of empathy and connection.
Description
Our exceptional customer support professionals seamlessly integrate with your business, enhancing your profitability. With the expertise of our payment recovery specialists, you can reclaim lost payments and minimize involuntary churn through various communication methods such as emails, live chats, and outbound calls. Our committed team will oversee your live chat, help desk, social media engagement, and inbound calls, ultimately boosting both your sales figures and customer satisfaction ratings. You will benefit from a dedicated team focused on re-engaging with customers who have bounced, effectively converting them into sales opportunities. Experience the advantage of having a team of customer support agents who are entirely committed to driving profits for your business. Elevate your sales and conversion rates while ensuring customer satisfaction. Additionally, we offer round-the-clock support in any language, ensuring your brand is always accessible. Collaborate with highly-skilled agents tailored to your brand's needs for optimal results. By investing in dedicated support, you not only enhance customer engagement but also build long-lasting relationships that can significantly impact your bottom line.
API Access
Has API
API Access
Has API
Integrations
Zendesk
Aircall
Gorgias
LiveChat
Microsoft 365
Oracle Cloud Infrastructure
Re:amaze
Salesforce
Integrations
Zendesk
Aircall
Gorgias
LiveChat
Microsoft 365
Oracle Cloud Infrastructure
Re:amaze
Salesforce
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Advanced Chat Solutions
Founded
2009
Country
United States
Website
acs.shrinkstack.com
Vendor Details
Company Name
LTVPlus
Country
United States
Website
www.ltvplus.com