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Description
Adjutas is a sophisticated cloud-based helpdesk and service desk solution that excels in asset management while offering much more than just service management features. It has proven invaluable for IT Managers and CIOs, allowing them to manage their IT operations with enhanced effectiveness and efficiency. Beyond merely handling service requests and assets, Adjutas serves as a comprehensive platform for planning IT operations and services, enabling users to anticipate potential issues and shifts in technology trends. The user-friendly interface belies the strength of its underlying code, which contains over 100,000 lines and continues to expand. Users can seamlessly track and manage both hardware and software assets, maintain detailed records of vendors along with their acquired assets, and monitor the maintenance status of all assets comprehensively. Additionally, preparing Management Information System (MIS) reports becomes effortless, empowering users to oversee and evaluate their entire IT ecosystem with ease. This multifaceted approach ensures that organizations can stay ahead in the dynamic world of IT management.
Description
Founded in 2004 by professionals with extensive experience in credit union and banking technology, SimplifyIT, Inc. is a software development company dedicated to streamlining daily operations. Our web-based software solutions are crafted to ensure ease of use for employees while remaining straightforward for IT teams to manage. Are you in search of a user-friendly help desk that maintains the robust functionality needed to handle various projects and routine tasks? Imagine implementing a system that not only garners acceptance from users but also encourages ongoing engagement post-launch. We present the ideal answer: help desk software created by those who work in IT support. Employees prefer a solution that minimizes complexity and lengthy lists; their primary desire is for something that is both efficient and swift. By incorporating appealing design and enjoyable features, we foster genuine user commitment and satisfaction.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$10.99 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Adjutas Cloud Technology
Country
India
Website
www.adjutas.com
Vendor Details
Company Name
SimplifyIT
Founded
2004
Country
United States
Website
www.simplifyit.com
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Intranet
Activity / News Feed
Blogs
Calendar Management
Content Management
Discussions / Forums
Employee Directory
Knowledge Management
Policy Management
Search
Wiki