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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Acepeak serves as a comprehensive cloud communications and AI-driven contact center solution tailored for contemporary businesses. This platform seamlessly integrates various features, including business phone systems, HD voice calling, SMS and MMS capabilities, video conferencing, team messaging, call recording, voicemail services, interactive voice response (IVR), and a suite of AI-enhanced communication tools. Additionally, Acepeak offers functionalities such as an AI receptionist, assistance from AI agents, call transcription, summaries, sentiment analysis, predictive dialing, omnichannel customer engagement, and seamless CRM integrations. Organizations benefit from the ability to oversee voice, messaging, web chat, and social media interactions from a consolidated platform, effectively supporting teams that operate across diverse locations and countries. By utilizing Acepeak, businesses can streamline their communication processes, elevate customer engagement, and manage all calls and discussions effortlessly from one centralized system, ultimately contributing to enhanced operational efficiency and improved customer satisfaction.

Description

HyperDial is an all-encompassing AI-driven cloud telephony solution designed to enhance connection rates and convert more calls into profit. It integrates a worldwide database of local and toll-free numbers with features like local-presence dialing, automatic number rotation, and AI-driven number health monitoring to prevent carriers from marking numbers as spam. The platform employs predictive, auto, power, and parallel dialing methods to ensure representatives spend more time conversing rather than waiting, complemented by automated follow-ups, voicemail drops, call scheduling, and disposition management. A browser-based softphone utilizing WebRTC supports both inbound and outbound communications, providing advanced functionalities such as IVR, smart routing, call queues, forwarding, recording, transfers, and conferencing. Users can access real-time dashboards, alongside call, user, and number reporting tools, to monitor connect rates and evaluate team effectiveness. With built-in integrations for platforms like HubSpot, Salesforce, Zoho, Pipedrive, Freshdesk, Slack, and Zapier, as well as an open API and webhooks, every call is synced automatically. The system maintains compliance with GDPR regulations, offers encryption, and features role-based access from the outset, ensuring both security and ease of use for organizations. Ultimately, HyperDial not only streamlines communication but also empowers businesses to maximize their outreach and revenue potential.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

No images available

Integrations

HubSpot CRM Yes 
Zoho CRM Yes 
Freshdesk No 
Pipedrive No 
Salesforce No 
Slack No 
Zapier No 

Integrations

HubSpot CRM Yes 
Zoho CRM Yes 
Freshdesk Yes 
Pipedrive Yes 
Salesforce Yes 
Slack Yes 
Zapier Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$16/month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Acepeak

Founded

2019

Country

Singapore

Website

www.acepeak.com

Vendor Details

Company Name

HyperDial Technologies

Founded

2026

Country

New Zealand

Website

www.hyperdial.io

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording No 
Call Routing No 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center No 
Web Conferencing No 

Business VoIP

Call Parking No 
Call Recording No 
Contact Management No 
Encryption No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Unified Communications No 
Voice Quality Enhancement No 

Cloud PBX

Call Recording No 
Call Routing No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Virtual Extensions No 
Web Conferencing No 

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording No 
Call Routing No 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center No 
Web Conferencing No 

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