dialnote Description

dialnote is the AI business phone system priced for your whole team: shared numbers, call routing, branded AI voice agents that answer, qualify, and book, and automatic CRM sync, all included, with no per-user cost.

Most business phone systems charge per user, so the bill grows every time you hire. dialnote charges per plan. Team ($49/mo), Business ($99/mo) and Pro ($199/mo) include unlimited users, and the AI voice agent is included from Team up, not sold as an add-on. Solo ($19/mo) is a single-user calling plan.

What the AI voice agent does
It picks up when nobody can, answers common questions from your knowledge base, asks the qualifying questions you choose and logs the answers, books meetings on Calendly or Cal.com, sends a follow-up text, and transfers the call to a teammate when a person is needed. On Business and Pro it speaks 14 languages.

What the phone system includes
Local and toll-free numbers, calling to 90+ countries, free porting in the US and Canada, IVR menus, ring groups, business-hours routing, voicemail transcripts, call recording, business texting, and iOS and Android apps plus a web app. Calls are transcribed and summarized, then synced to HubSpot, Salesforce or Pipedrive after the call. Pro adds AI call tags, AI call evaluation, call queueing and a dedicated customer success manager.

Start with a 10-day free trial, no credit card required. dialnote is built by the team behind SmartReach.io.

Pricing

Pricing Starts At:
$49/month for unlimited users
Pricing Information:
dialnote has four flat monthly plans in USD. Team, Business and Pro include unlimited users, so the price stays the same as your team grows. Save 20% with annual billing. 10-day free trial, no credit card required.

Solo, $19/mo ($15/mo billed annually). One user, 1 phone number, 250 US and Canada calling minutes a month, a $2.50 monthly credit, manual call recording, and AI transcripts and summaries. Solo numbers receive texts but can't send them, and Solo doesn't include AI voice agents.

Team, $49/mo ($39/mo billed annually). Unlimited users, 2 phone numbers, 700 minutes and 750 texts a month, a $5 monthly credit, 1 AI voice agent with a knowledge base, automatic call recording, IVR menus, business-hours routing, voicemail transcripts, call transfers, hold and group calling. Integrates with HubSpot, Calendly and Zapier.

Business, $99/mo ($79/mo billed annually). Everything in Team plus 3 phone numbers, 1,400 minutes and 1,500 texts a month, a $12 monthly credit, 5 AI voice agents that speak 14 languages, advanced call forwarding and ring order, API access and webhooks, Salesforce and Pipedrive, Make and n8n via webhooks, and live chat support.

Pro, $199/mo ($159/mo billed annually). Everything in Business plus 5 phone numbers, 2,800 minutes and 2,500 texts a month, a $25 monthly credit, 10 AI voice agents with 2 knowledge bases, a custom branded AI voice, AI call tags and AI call evaluation, disposition codes, call queueing, contact sharing permissions, and priority support with a dedicated customer success manager.

The monthly credit pays for AI voice agent minutes ($0.89/min), international calls, and usage past your included minutes and texts. Extra phone numbers are $5/mo each. Porting is free in the US and Canada. Included minutes and texts apply to the US and Canada. UK plans are priced in GBP.
Free Trial:
Yes

Integrations

API:
Yes, dialnote has an API

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Company Details

Company:
dialnote
Year Founded:
2025
Headquarters:
Hyderabad, India
Website:
dialnote.com
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Product Details

Platforms
Web-Based
iPhone App
Android App
Types of Training
Training Docs
Training Videos
Customer Support
Online Support

dialnote Features and Options

Business Phone Systems

Call Logging
Call Recording
Call Routing
IVR / Voice Recognition
Mobile Access

dialnote User Reviews

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