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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Enhance your profitability using UCaaS business solutions that offer automated provisioning, management, and invoicing through a top-tier partner success program. Reduce operational costs by leveraging a unified platform that streamlines these processes efficiently. Your business and customers will benefit from integrated toll fraud protection and customizable call limit settings, ensuring security and peace of mind. Enjoy a seamless delivery and installation experience for all supported industry devices, effectively replacing your traditional PBX system. Make and receive calls directly from the public network via our intuitive app, facilitating a smooth transition to a cloud-based Unified Communications solution designed for a distributed workforce. This approach promotes optimal collaboration practices and delivers exceptional customer experiences. Work remotely with ease, utilizing ad-hoc collaboration spaces and straightforward file sharing on multiple devices. Additionally, check live presence and effortlessly transfer calls using our user-friendly one-click web reception application, enhancing overall communication efficiency. With these cutting-edge features, your organization will thrive in a competitive environment.

Description

ecQX is Epygi's innovative cloud PBX solution, which can be deployed on either our servers or yours. The ecMON platform serves as a monitoring tool suitable for both cloud and on-premise environments, making it ideal for overseeing multiple installations seamlessly. Additionally, eQall acts as Epygi's Softphone, providing users the option to either replace traditional handsets or enhance existing systems. The user interface designed by Epygi is not only robust but also user-friendly, facilitating ease of use for all individuals. Comprehensive documentation and a variety of training videos are readily available to assist both users and administrators in becoming proficient with the system. The monitoring capabilities extend to both cloud and on-premise PBX configurations, allowing for the setup of alarms related to over 70 events within the QX or ecQX systems, including alerts for poor call quality. Users can save, restore, upload, and download QX configurations from both QX systems to the cloud and personal computers, ensuring flexibility in management. Maintenance of software versions on QX systems is also supported, along with the ability to confirm system activity, monitor uptime, and check registered endpoints. Moreover, graphical representations of CPU usage and concurrent call statistics help in analyzing system performance, while remote access to the GUI of the QX devices and their registered endpoints enhances operational efficiency. Ultimately, Epygi's solutions are designed to streamline communication and improve overall user experience while providing comprehensive oversight and control.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Cisco Webex
Go Integrator Cara
Microsoft Teams
Tall Emu CRM

Integrations

Cisco Webex
Go Integrator Cara
Microsoft Teams
Tall Emu CRM

Pricing Details

Free
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Access4

Founded

2015

Country

Australia

Website

www.access4.com

Vendor Details

Company Name

Epygi Technologies

Country

United States

Website

www.epygi.com

Product Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Product Features

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Alternatives

Alternatives

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