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support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Initiate group calls with your team members effortlessly with just a single button press. The AT&T Enhanced Push-to-Talk service on FirstNet provides dedicated communication channels specifically designed for first responders and their support teams. From a computer, you can oversee devices in the field, track user locations, and make Enhanced Push-to-Talk calls. Additionally, the service allows for the sharing of location data and the ability to place pins on maps, enhancing team coordination. Enhanced Push-to-Talk Advanced is built on 3GPP MCPTT standards and includes critical features such as emergency alerts, end-user monitoring, and check-in capabilities, making it essential for first responders and those involved in critical business communications. You can efficiently manage daily operations, find users, conduct individual or group calls, and exchange secure messages and files—all through a user-friendly web-based platform. Furthermore, you can communicate via texts, images, videos, and files with both individual contacts and talk groups, ensuring that all team members stay connected and informed. This robust communication solution streamlines operations and enhances collaboration among team members in urgent situations.

Description

ServiceMax Zinc is a cutting-edge collaboration platform that empowers field service teams by facilitating real-time communication and expert assistance. It integrates smoothly with ServiceMax products, providing technicians with tools for video calls, live annotations, and AI-driven task management. Zinc enhances service operations by automating routine tasks, sharing critical information instantly, and ensuring that teams stay aligned on every service request. With its focus on reducing repair times and enhancing team engagement, Zinc enables companies to improve customer satisfaction and field service efficiency.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Box
Citrix Workspace
Desktop.com
Dropbox
Egnyte
Google Drive
Greenhouse
HiBob
Indent
Microsoft OneDrive
Rambox

Integrations

Box
Citrix Workspace
Desktop.com
Dropbox
Egnyte
Google Drive
Greenhouse
HiBob
Indent
Microsoft OneDrive
Rambox

Pricing Details

$5 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

AT&T Business

Founded

1983

Country

United States

Website

www.business.att.com/products/enhanced-push-to-talk.html

Vendor Details

Company Name

PTC

Founded

1985

Country

United States

Website

www.ptc.com/en/products/servicemax/zinc

Product Features

Product Features

Collaboration

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

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