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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Delivering what customers desire—swift and straightforward solutions to their problems—is essential. AIHelp empowers you to offer tailored assistance precisely when and where it is needed, ensuring customer contentment and loyalty. With AIHelp, you can personalize your support experience and adapt any workflow, as the software is robust enough to tackle intricate business demands while remaining adaptable to your growth. The mobile application features a complete SDK messaging and Chat API for mobile support, incorporating a variety of built-in functionalities such as In-App Messaging, AI Chat Bots, operational integration, Push Notifications, Smart Auto-Forms, and much more. Currently, countless games and applications are utilizing AIHelp’s SDK, which has significantly contributed to enhancing their rankings and user retention. We stay at the forefront of technological advancements and actively engage across multiple support channels, ensuring compatibility with all leading platforms. Our commitment to innovation allows us to continually refine our offerings, helping businesses thrive in a competitive marketplace.

Description

BoldDesk allows organizations to respond quickly, efficiently and in a personal manner to the customer's questions and problems, increasing customer satisfaction. BoldDesk's automation features can help organizations streamline their ticketing processes, saving time and increasing productivity. BoldDesk team collaboration solutions enable team members to work together to address client concerns. This results in faster resolution times and better outcomes. BoldDesk's dashboards and insights provide real-time information that allows organizations to better understand their support operations, identify challenges and opportunities for improvement, and identify trends. BoldDesk's ticketing and task-management capabilities help organizations manage their support operations efficiently, resulting faster resolution times and lower costs.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Aircall
Azure DevOps Server
Dropbox
Exotel
Facebook
Facebook Live
Google Calendar
Google Meet
Gupshup
HubSpot CRM
Mailchimp
Microsoft OneDrive
Microsoft Teams
Ozonetel
Pipedrive
Pipedrive Dealbot
Shopify
Twilio
WooCommerce
Zoom

Integrations

Aircall
Azure DevOps Server
Dropbox
Exotel
Facebook
Facebook Live
Google Calendar
Google Meet
Gupshup
HubSpot CRM
Mailchimp
Microsoft OneDrive
Microsoft Teams
Ozonetel
Pipedrive
Pipedrive Dealbot
Shopify
Twilio
WooCommerce
Zoom

Pricing Details

$0.05 per ticket
Free Trial
Free Version

Pricing Details

$99
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

ShareFun Network

Founded

2014

Country

China

Website

aihelp.net

Vendor Details

Company Name

Syncfusion

Founded

2001

Country

United States

Website

www.bolddesk.com

Product Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Product Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Alternatives

Alternatives