Desk365 Description

Microsoft Teams Ticketing and more.

Desk365 is a modern cloud-based helpdesk that works with Microsoft 365. It allows you to deliver exceptional customer service via channels such as Microsoft Teams, Emails, Web Forms/Widgets, and more. Desk365's web app is intuitive and feature-rich. It also comes with a unified email inbox to manage all customer conversations. Desk365 can be easily configured to function as an internal IT support desk.

Desk365 is available for up to three active agents at no cost.

Pricing

Pricing Starts At:
$12/user/month
Pricing Information:
Free for up to 3 agents.
Free Version:
Yes

Integrations

Reviews

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Company Details

Company:
Desk365
Year Founded:
2021
Headquarters:
United States
Website:
www.desk365.io
Update This Listing

Media

Dashboard

Dashboard

Recommended Products
Secure your business by securing your people. Icon
Secure your business by securing your people.

Over 100,000 businesses trust 1Password

Take the guesswork out of password management, shadow IT, infrastructure, and secret sharing so you can keep your people safe and your business moving.

Product Details

Platforms
SaaS
Type of Training
Documentation
Customer Support
Phone Support
Online

Desk365 Features and Options

Help Desk Software

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management