Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
ADAM Systems offers a wide array of dealership management systems (DMS) designed to enhance performance for both franchised and independent auto and powersports retailers, all at a competitive price point. Utilizing a Microsoft® Windows-based platform, these systems empower dealerships to streamline their operations through a single, intuitive portal, eliminating the need for lengthy contracts and proprietary hardware. By fostering strong partnerships, ADAM Systems delivers exceptional, tailored solutions that align with the unique practices of each dealership. Dealers benefit from dedicated customer service, available via the integrated portal, online chat, email, or phone, allowing them to select their preferred method of support. Covering everything from payroll management to parts inventory and profitability analysis, ADAM ensures that all operational details are handled efficiently to keep dealerships thriving. In a strategic move to enhance their offerings, PBS Systems acquired ADAM Systems in October 2021, marking a significant step forward in their multi-phase growth strategy. Together, PBS and ADAM Systems are committed to developing an enhanced software suite that will prioritize automotive DMS, setting a new standard in the industry. This collaboration not only aims to elevate user experience but also promises to innovate the way dealerships operate in a competitive market.
Description
Mia is an advanced conversational agent designed specifically for car dealerships, enabling the automation of both inbound and outbound customer communications around the clock. It effectively manages calls, texts, and emails, possesses multilingual capabilities, and can schedule appointments or direct inquiries in accordance with dealership procedures. By integrating seamlessly with dealership systems, such as inventory management, customer relationship management, and service scheduling, Mia ensures that responses remain consistent and intelligent while adhering to brand standards. This innovative agent operates across various workflows—sales, service, and reception—transforming missed opportunities into potential revenue and relieving human employees from monotonous duties. Mia guarantees continuous availability, even outside of regular business hours, and maintains a smooth conversational flow, with the ability to handle multiple languages and escalate issues to human staff when necessary. By streamlining operations, Mia not only enhances customer experience but also significantly boosts efficiency within the dealership environment.
API Access
Has API
API Access
Has API
Integrations
Xtime
AutoRaptor CRM
Dealer-FX
Dealertrack DMS
ERA-IGNITE
Tekion
VinSolutions Connect CRM
vAuto
Integrations
Xtime
AutoRaptor CRM
Dealer-FX
Dealertrack DMS
ERA-IGNITE
Tekion
VinSolutions Connect CRM
vAuto
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ADAM Systems
Country
United States
Website
www.adamdms.com
Vendor Details
Company Name
Mia
Country
United States
Website
www.mia.inc/
Product Features
Auto Dealer
Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration
Dealership Management
Accounting
Auto Dealerships
Collections Management
Contact Database
Customer Database
Document Management
Equipment Dealerships
F&I Management
Financing Management
Form Printing
Lease Management
Marine Dealerships
Online Inventory
Parts Management
Powersports Dealerships
RV Dealerships
Service Department
Trailer Dealerships
Used Car Dealerships
Website Integration
Product Features
Auto Dealer
Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration