
Numa is the AI Customer Operations System built for dealerships that are tired of losing revenue and customers to broken processes. Every day, service calls go unanswered, advisors spend their time fielding "where's my car?" instead of selling work, and managers only find out about unhappy customers after the bad review is already posted. Numa fixes this at the infrastructure level that can follow-up with your customers automatically and give visibility into customer satisfaction to your advisors, reps, and managers. Operator answers and routes every inbound call so nothing goes dark. Status Updates proactively reaches out to customers so advisors stop drowning in callbacks. Voice AI books appointments automatically so customers never wait. LiveCSI flags heat cases in real time so managers can intervene before a CSI score takes the hit. Opportunities can proactively reach out on declined services, open recalls, and equity moments. And it all runs through one unified system: one inbox, one shared context. The result: recovered revenue, freed-up advisors, and a customer experience that increases CSI and builds loyalty.
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Act! Advantage, a full front-office CRM solution with all-new functionality that unites sales, marketing, and customer management in one intuitive, affordable platform, is the culmination of nearly four decades of feedback. Every feature is designed to reflect how today’s SMBs run their businesses and helps them stay organized, attract new customers, and turn relationships into results.
Act! Advantage includes the largest injection of new functionality in Act’s history, broadening its footprint across your entire front office, and reducing your need for costly, third-party tools. Additionally, you can select the perfect fit, cost-effective tier to meet your current needs with peace of mind knowing that Act! will grow with you.
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Lightspeed DMS
Lightspeed DMS provides a comprehensive platform specifically designed for businesses in the powersports, marine, RV, trailer, outdoor power equipment, and golf sectors, linking various departments such as parts, sales, service, accounting, and CRM to enhance efficiency and operational clarity. The platform includes features like inventory and parts management, real-time tracking, mobile check-in and messaging options for technicians, eSignature capabilities for approvals on deals and services, multi-store functions for lead management and transfers, as well as benchmarking tools that allow users to evaluate their performance against national industry standards. With over 500 industry partner integrations and a mobile app that enables managers and staff to stay connected while on the move, Lightspeed DMS is designed to consolidate multiple fragmented systems into a cohesive workflow that spans sales, service, and rentals. This software is crafted with industry-specific needs in mind so that businesses can effectively address common challenges and create data-driven strategies that enhance profitability. By leveraging this unified platform, dealers can focus on growth and customer satisfaction without the distractions of managing disparate systems.
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Blackpurl
Blackpurl is a dealership management software that is changing the way dealers run their organizations.
Blackpurl is for dealers who want a software solution that lets them run their dealership the way they want to. Are tired of spending thousands of dollars on features that look “cool” but don’t help run their day-to-day operations.
Blackpurl integrates with best-in-class solutions like Shopify for eCommerce, Quickbooks, and Xero for accounting, DP360 for CRM, and a handful of other tech solutions. The goal is to allow the dealers to choose the solution that's right for them.
Blackpurl isn’t another DMS, it’s a cloud-based Dealership Management Platform that’s disrupting the DMS industry.
As we like to say around the office, we’re not putting lipstick on a pig, we’re roasting the entire hog.
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