Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
A1 Telecom is a collective of expert telephonists and communication engineers who have consolidated all necessary tools on their platform to deliver high-quality telephony solutions for various business sectors.
Each day, we are committed to providing expert support and competitive pricing.
Our primary service offerings include:
- Both international and domestic telephony services.
- Global live streaming capabilities.
- Assistance on a wide array of conversation topics.
- A sophisticated call center with extensive functionalities.
- Integration of multi-channel phone systems with an unlimited number of lines.
- Comprehensive call detail records for all communications.
- Effective call tracking solutions.
- Customizable voice menu creation.
- FCM connections for employees to access the main telephony system.
- Callback widgets designed for websites.
- Automated deal processes.
- Professional voice greetings.
- Virtual phone numbers available from any country, supporting multiple channels.
- Seamless integration with any customer relationship management system.
- Voice and SMS termination services.
Additionally, we prioritize innovation and adaptability in our offerings to meet the evolving needs of our clients.
Description
SugarCRM modules, including Leads, Contacts and Accounts, can be used to make inbound and outbound calls. You can make calls via web, desktop, or mobile apps - all you need is a mic and speakers. RT Telephony can be your operator. It can manage extensions as well as phone directories. You can use the IVR setting to RT telephony to compose a welcome message, manage voice tone and configure incoming calls. You can also prompt your caller with a series of options that correspond to your custom configuration. RT Telephony does more than just one thing. It supports textual communication as well as verbal communication. You can send and receive SMS messages instantly. Sugar allows you to initiate an SMS conversation by using RT Telephony integration. You can create Campaign Templates from within RT Telephony and send your messages directly to your target list.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Sugar Market
No
Sugar Sell
No
Sugar Serve
No
Twilio
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$125 per month
Yearly plan also available for $999 per year
Free Trial
Yes
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
A1 Telecom
Founded
2017
Country
Germany
Website
a1call.me/
Vendor Details
Company Name
Rolustech
Founded
2008
Country
United Kingdom
Website
www.rolustech.com/rttelephony/
Product Features
Cloud PBX
Call Recording
No
Call Routing
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Virtual Extensions
No
Web Conferencing
No
SIP Trunk
Automatic Fail-over Routing
No
Call Data Records
No
Caller ID
No
Disaster Recovery
No
International Numbers
No
Multiple DID Options
No
PSTN Forwarding
No
Toll-Free Numbers
No
e911
No
Product Features
Call Recording
Archiving
No
Call Sharing
No
Distributed Call Recording
No
Event Triggered Recording
No
File Transfer
No
Instant Retrieval
No
On-Demand Recording
No
Recording Bookmarking
No
Scheduled Recording
No
Screen Activity Recording
No
Video Call Recording
No