Sugar Sell Description

Sugar Sell is a unique Customer Relationship Manager solution. It includes functionality that includes sales-force automation and customer support. Sugar Sell gives individuals and teams the freedom to focus on projects and interact with customers to make more sales. Sugar Sell is available to top brands. Get it today. Sugar Sell offers you what other customer management software solutions cannot: A guarantee of an exceptional user experience. In the PCMag's Business Choice Awards, Sugar was 4x a winner for customer satisfaction, reliability, and tech support. Our platform's real power lies in the stories it tells about your customers, your company, and the future of your company. It's the best customer experience tool to use if you want to empower all employees with the right information at the right time before they ask.

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Pricing

Pricing Starts At:
$40 per user per month
Free Version:
Yes
Free Trial:
Yes

Integrations

API:
Yes, Sugar Sell has an API
View Integrations

Reviews - 1 Verified Review

Total
ease
features
design
support
See More Reviews Write a Review

Company Details

Company:
SugarCRM
Year Founded:
2004
Headquarters:
United States
Website:
www.sugarcrm.com

Media

Play Video Sugar Sell SugarCRM-Activity SugarCRM-Advanced-Workflow SugarCRM-Dashboards SugarCRM-Forecasting
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Product Details

Platforms
SaaS
Windows
Mac
iPhone
iPad
Android
Type of Training
Documentation
Live Online
Webinars
In Person
Customer Support
Phone Support
24/7 Live Support
Online

Sugar Sell Features and Options

CRM Software

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Contact Management Software

Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration

Sales Force Automation Software

Call Management
Campaign Management
Channel Management
Commission Management
Contact Management
Contract Management
Customer Database
Email Marketing
Field Sales Management
Lead Management
Opportunity Management
Performance Metrics
Proposal Generation
Referral Tracking
Sales Forecasting
Territory Management

Lead Management Software

Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking

Sales Tracking Software

Activity Dashboard
Alerts / Notifications
Appointment Scheduling
Call Logging
Comments / Notes
Custom Reports
Document Management
Email Templates
Interaction Tracking
Lead Management
Lead Scoring
Pipeline Management
Reporting / Analytics
Task Management

Social CRM Software

Calendar/Reminder System
Customer Support
Email Marketing
Lead Capture
Lead Nurturing
Live Chat
Marketing Automation Integration
Multi-Channel Social Integration
Social Media Monitoring
Task Management

Sugar Sell Lists

Sugar Sell User Reviews

Write a Review
  • Name: Yasser P.
    Job Title: Sales Manager
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User
    Organization Size: 500 - 999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Enable sales teams to drive revenue.

    Date: Apr 05 2023

    Summary: It offers a lot of functionality and flexibility for sales organizations. It can help users focus on engaging with their customers and growing their business, while providing them with valuable insights and recommendations. However, Sugar Sell is not a simple or user-friendly software. It requires a lot of customization and configuration to suit the needs and preferences of each user. It also comes with a high price tag that may not be affordable for everyone. Therefore, Sugar Sell is best suited for power users who are looking for a long-term CRM commitment and who are willing to go through significant implementation hurdles to get there.

    Positive: It has a rich feature set that covers all aspects of sales automation, from lead generation and management to quoting and contract negotiation, forecasting and reporting.

    AI-powered data analytics can be created that can provide insights and recommendations for sales reps and managers, such as next best actions, opportunity scoring, and pipeline status.

    It features useful Dashlet reports that can display key metrics and data on the dashboard, allowing users to monitor their performance and progress at a glance.

    It is tightly integrated with help desk and marketing platforms such as Sugar Serve and Sugar Market, creating a seamless customer journey across different touch points.

    Sugar Sell has great developer tools for customization, allowing users to edit each module, report, and portal to their specific needs and preferences. Sugar Sell also supports multiple languages and currencies, making it suitable for global businesses.

    Negative: It is complex enough to require a significant learning curve for new users, especially those who want to take advantage of its customization and integration capabilities. Users may need to invest time and resources in training and support to get the most out of the software.

    It has a boring list-based user interface that may not appeal to some users who prefer a more modern and intuitive design. The UI could be more customizable or better designed to improve user experience and engagement.

    It is expensive, especially at the higher price levels. Users may have to pay more for additional features, integrations, or storage. Sugar Sell may not be the best option for small businesses or those with limited budgets.

    Read More...
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