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Description
A1 Telecom is a collective of expert telephonists and communication engineers who have consolidated all necessary tools on their platform to deliver high-quality telephony solutions for various business sectors.
Each day, we are committed to providing expert support and competitive pricing.
Our primary service offerings include:
- Both international and domestic telephony services.
- Global live streaming capabilities.
- Assistance on a wide array of conversation topics.
- A sophisticated call center with extensive functionalities.
- Integration of multi-channel phone systems with an unlimited number of lines.
- Comprehensive call detail records for all communications.
- Effective call tracking solutions.
- Customizable voice menu creation.
- FCM connections for employees to access the main telephony system.
- Callback widgets designed for websites.
- Automated deal processes.
- Professional voice greetings.
- Virtual phone numbers available from any country, supporting multiple channels.
- Seamless integration with any customer relationship management system.
- Voice and SMS termination services.
Additionally, we prioritize innovation and adaptability in our offerings to meet the evolving needs of our clients.
Description
Discover a cost-effective enterprise phone system tailored for small businesses. Our VoIP phone system caters to enterprises of any size, providing hosted PBX services from CIS that include Unlimited Calling throughout the Continental USA and Canada. Combine your Phone System with Voice Services for a singular, affordable package. Experience the benefits of having one vendor for a comprehensive telecom solution that not only saves you money but also enhances productivity. Through our conversations with numerous SMB owners, we've recognized a common misconception: many businesses assume that a call center requires a large setup with numerous agents handling customer inquiries. This perspective is outdated! In today's world, especially in light of Covid-19's impact, businesses should adopt call center solutions that accommodate the growing trend of remote work. Embracing this modern approach can significantly improve customer engagement and operational efficiency.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Brave Browser
Google Chrome
Microsoft Edge
Mozilla Firefox
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$20 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
A1 Telecom
Founded
2017
Country
Germany
Website
a1call.me/
Vendor Details
Company Name
Consumer Information Solutions
Founded
2020
Country
United States
Website
consumerinformationsolutions.com/why-cis
Product Features
Product Features
Business Phone Systems
Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing
Business VoIP
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
Cloud PBX
Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing
SIP Trunk
Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911