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Description
A1 Telecom is a collective of expert telephonists and communication engineers who have consolidated all necessary tools on their platform to deliver high-quality telephony solutions for various business sectors.
Each day, we are committed to providing expert support and competitive pricing.
Our primary service offerings include:
- Both international and domestic telephony services.
- Global live streaming capabilities.
- Assistance on a wide array of conversation topics.
- A sophisticated call center with extensive functionalities.
- Integration of multi-channel phone systems with an unlimited number of lines.
- Comprehensive call detail records for all communications.
- Effective call tracking solutions.
- Customizable voice menu creation.
- FCM connections for employees to access the main telephony system.
- Callback widgets designed for websites.
- Automated deal processes.
- Professional voice greetings.
- Virtual phone numbers available from any country, supporting multiple channels.
- Seamless integration with any customer relationship management system.
- Voice and SMS termination services.
Additionally, we prioritize innovation and adaptability in our offerings to meet the evolving needs of our clients.
Description
CallOne offers innovative cloud-based telecommunications solutions that allow businesses to manage their telephony systems effectively and intuitively. At the heart of our services is our call center software, tailored specifically to meet the needs of customer service and sales teams. We provide numerous interfaces and pre-built connectors that seamlessly integrate with your existing business applications to enhance the customer experience. Our platform is designed for modern corporate telephony and can be customized to fit your unique requirements. Our mission is to elevate your business with one of the most extensive offerings in office telephony available today. Speed is a priority for our customers, which is why we ensure that each client has a dedicated contact person to assist them. Many choose CallOne to significantly reduce their expenses, as we prioritize maximizing your return on investment. Together, we unlock the substantial cost-saving opportunities available to your business. We believe that effective communication solutions are key to driving success.
API Access
Has API
API Access
Has API
Screenshots View All
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Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$99 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
A1 Telecom
Founded
2017
Country
Germany
Website
a1call.me/
Vendor Details
Company Name
CallOne
Founded
2010
Country
Germany
Website
www.callone.de
Product Features
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics