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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

A1 Telecom is a collective of expert telephonists and communication engineers who have consolidated all necessary tools on their platform to deliver high-quality telephony solutions for various business sectors. Each day, we are committed to providing expert support and competitive pricing. Our primary service offerings include: - Both international and domestic telephony services. - Global live streaming capabilities. - Assistance on a wide array of conversation topics. - A sophisticated call center with extensive functionalities. - Integration of multi-channel phone systems with an unlimited number of lines. - Comprehensive call detail records for all communications. - Effective call tracking solutions. - Customizable voice menu creation. - FCM connections for employees to access the main telephony system. - Callback widgets designed for websites. - Automated deal processes. - Professional voice greetings. - Virtual phone numbers available from any country, supporting multiple channels. - Seamless integration with any customer relationship management system. - Voice and SMS termination services. Additionally, we prioritize innovation and adaptability in our offerings to meet the evolving needs of our clients.

Description

CallOne offers innovative cloud-based telecommunications solutions that allow businesses to manage their telephony systems effectively and intuitively. At the heart of our services is our call center software, tailored specifically to meet the needs of customer service and sales teams. We provide numerous interfaces and pre-built connectors that seamlessly integrate with your existing business applications to enhance the customer experience. Our platform is designed for modern corporate telephony and can be customized to fit your unique requirements. Our mission is to elevate your business with one of the most extensive offerings in office telephony available today. Speed is a priority for our customers, which is why we ensure that each client has a dedicated contact person to assist them. Many choose CallOne to significantly reduce their expenses, as we prioritize maximizing your return on investment. Together, we unlock the substantial cost-saving opportunities available to your business. We believe that effective communication solutions are key to driving success.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$99 per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

A1 Telecom

Founded

2017

Country

Germany

Website

a1call.me/

Vendor Details

Company Name

CallOne

Founded

2010

Country

Germany

Website

www.callone.de

Product Features

Cloud PBX

Call Recording No 
Call Routing No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Virtual Extensions No 
Web Conferencing No 

SIP Trunk

Automatic Fail-over Routing No 
Call Data Records No 
Caller ID No 
Disaster Recovery No 
International Numbers No 
Multiple DID Options No 
PSTN Forwarding No 
Toll-Free Numbers No 
e911 No 

Product Features

Call Center

Blended Call Center Yes 
Call Logging Yes 
Call Recording No 
Call Scripting Yes 
Campaign Management Yes 
Database No 
Escalation Management Yes 
IVR / Voice Recognition No 
Inbound Call Center Yes 
Manual Dialer Yes 
Outbound Call Center Yes 
Predictive Dialer No 
Progressive Dialer Yes 
Queue Management No 
Real-time Chat Yes 
Reporting/Analytics Yes 

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